ComplaintsforSonora Quest Laboratories LLC
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Complaint Details
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Initial Complaint
06/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
told labs and appointments were valid but were fraud decieting the customer. Lost labs should be done away from their disabled lab and they should pay for the negligence cause for 4 unneccesary trips to their office costing over $5000 in travel and time off of work.Business response
06/20/2024
Good afternoon,
Please see attached.
Thank you!
Initial Complaint
11/04/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to the Sonora Quest in ********, ** on ********** and ******* on 11/3 at 11:00am to get blood drawn. I didnt have a mask on so the guy behind the counter said put this on. So I was trying to put on the mask correctly and I guess I took too long to put it on and he was standing there staring and rudely said, put it on. So I said chill out I am. So because I was taking too long they asked me to leave because they said I was rude when they were the rude ones to me. I had this appointment to get blood drawn for health reasons. He didnt have a right to mistreat me like that when I was putting on my mask. So he got his manager and both of them said I had to leave for no reason and to go somewhere else. I have never been treated like this and the way they made me leave was unacceptable. All because I was taking too long for them to put on my mask.Business response
11/10/2021
Please see attached response.
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Contact Information
424 S 56th St Ste 100
Phoenix, AZ 85034-2177
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Get a QuoteCustomer Complaints Summary
56 total complaints in the last 3 years.
25 complaints closed in the last 12 months.