ComplaintsforAuto After Dark
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Complaint Details
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Initial Complaint
07/15/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I toke my SUV to Will for routine maintenance , was hoping to take vehicle on road trip which is why we decided to bring it in , Will had assured us car will ready in a day , we had trusted Will in past , we had also paid Will in advance , owing us 200$ . Upon drop off SUV has full tank of gas and running smoothly, no lights, no noise all smooth. We checked in with Will almost daily to ask about status ,as this is our main transportation. Will would reply with "should be done in about 2 hours " I did not get my car back until a week later with a check engine light on , a rattle when you accelerate and quarter tank of gas . My SUV looked like he was using for personal use. When we asked Will what happened , he stated " well SUV is older so might be wear and tear" when asked about the gas being so low , Will responded " well I had to test truck out. " Will did refund us 200$ however now I have a car with a check engine light on and rattle coming from engine
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.