Customer ReviewsforLifetime Moving & Storage
19 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from TONY & KAREN D
5 stars04/11/2024
Excellent service - prompt, efficient & courteous - professional - very friendly - a job well done ??Lifetime Moving & Storage Response
04/22/2024
Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you found our service to be excellent, prompt, efficient, and courteous. Providing a professional and friendly experience is always our top priority, and we're delighted that we were able to meet your expectations.Your kind words mean the world to us, and we're grateful for the opportunity to serve you. If you ever need anything in the future or have any questions, please don't hesitate to reach out.Thanks again for choosing Lifetime Moving & Storage, and we hope to have the pleasure of assisting you again soon!Review from Todd S
5 stars03/30/2024
Couldnt say enough good about this company. Crew **** and *** were on time and very friendly. Worked extremely fast and efficient but safe.Lifetime Moving & Storage Response
04/22/2024
Thank you so much for your glowing review of Lifetime Moving & Storage! We're thrilled to hear that you had such a positive experience with our crew, **** and ***. Being on time, friendly, and efficient are core values of our company, and we're delighted that they demonstrated these qualities during your move.Safety is paramount in everything we do, so it's wonderful to hear that **** and *** worked swiftly while ensuring the utmost safety for your belongings.We truly appreciate your feedback and your recommendation. If you ever need assistance with another move or have any questions, please don't hesitate to reach out to us.Thank you again for choosing Lifetime Moving & Storage, and we wish you all the best in your new space!Review from Dylan L
5 stars01/06/2024
*************, and ***** were fantastic! Very helpful and nice and did everything very efficiently and effectively! Do recommend.Lifetime Moving & Storage Response
04/22/2024
Thank you so much for your kind words and for choosing Lifetime Moving & Storage for your relocation needs! We're thrilled to hear that *****, ******, and ***** provided you with a fantastic experience. It's wonderful to know that they were helpful, nice, and efficient throughout the process.We truly appreciate your recommendation and are delighted that we could meet your expectations. If you ever need assistance again in the future or have any questions, please feel free to reach out to us.Thank you once again for entrusting us with your move, and we wish you all the best in your new space!Review from Tim R
5 stars10/28/2023
From the initial contact to the final communications with Lifetime Moving & Storage, we had nothing but great service! ***** was extremely responsive to every communication we sent. The moving team worked efficiently and professionally! And, the biggest and most pleasant surprise was that the final cost was below the quoted price! I have had some very negative experiences with moving companies in the past - but not this time. When the need arises again for us, we will be contacting Lifetime Moving & Storage to do the job! Thank you!Lifetime Moving & Storage Response
11/05/2023
Tim, Thank you so much for your kind words! We truly appreciate the feedback and we are thrilled to share these details with our team, including your kind works about Amber. We are so happy we could exceed your expectations and provide peace of mind when it comes to the financial burden of moving. We hope to work with you again in the future, wherever life may take you. Congratulations on your move and we wish you the best of luck in your new space! Sincerely, The Lifetime TeamReview from Qudrathulla Hussain M
1 star08/23/2023
I recently moved from ******* to ****** and happened to use Lifetime movers as the company I went In contract with sold it to Lifetime movers. They delivered on time but with missing and damage Items. 3-4 Furniture Items are damaged completely which cannot be repaired. Most importantly i lost one Big suitcase which has important documented and valuable ancestral items. Once Driver delivered all the Items we told that one of the bag missing and he took the feedback as well. They tagged all items with Item number and later we realized the Item number and did contact to ********************************* ***************** team just ignored my request and asked me to contact claim department as file is not with us. when i called ***************** they are simply said that few items may lost in transit. They came back and said unable to trace the bag. How come with Suitcase just miss. How come so irresponsible. I dont want same to happen to others. My recommendation is Please please don't opt Life time *********************************************** never ever.Lifetime Moving & Storage Response
09/13/2023
Hello *******-First, we would like to apologize that your move was not perfect. We understand the stress around moving and we strive to have each and every move completed with extreme care and accuracy. After looking through all of your delivery paperwork, our records indicate that there were a couple of furniture items with minor damage in the delivery - our carrier did send us three pictures of the minor damage. Our claims department has been working with you on this to resolve the matter. As far as the missing item that were lost in transit, our delivery records show that all inventory sheets were signed off on, line by line, with your initials saying you received all of the items. We have this system in place so that when situations like this arise, there is no question as to what happened with all items moved and can address any missing items at the time of delivery. During conversations with all of your moving consultants, we stressed the importance in checking all items at pick up as well as at delivery. If you would like a copy of the inventory sheets for your records, we will happily send them your way. At this stage, we can continue to assist you with the damaged furniture through our claims department to move forward with closing out this shipment. Sincerely, The Lifetime Moving & Storage TeamReview from John N
5 stars05/12/2023
******************** picked up our belongings this morning for a move from ******* to *******. Everything was perfect. ***** called an hour before their arrival and they were there right on time. They explained everything they were doing: items were wrapped appropriately and each item and box was tagged. Everything was treated with care and packed carefully. Paperwork was clearly explained. ******************** were totally professional and friendly as well. They have my highest recommendation! I should also mention that the move was coordinated by *****, whom I spoke with a number of times to help me figure out this move. She, also was excellent!This move started on Saturday, May 6. On Tuesday, May 9 the long distance driver, *************************** called to say our delivery would be the next day, Wednesday, May 10th. He was as good as his word. Our belongings were delivered and unloaded at our place in *******, just as promised. Five days, across the country is amazing! I am very impressed with *****, *****, *** and ****** and their entire operation. Lifetime Moving has earned my highest recommendation!Lifetime Moving & Storage Response
05/16/2023
Thank you for entrusting Lifetime Moving for your move from ******* to *******. We are excited to hear that your moving experience was impressive from start to finish and we've earned your highest recommendation. Please let ** know if we can help with any moving and storage needs in the future. We want to be the moving company you can trust for a Lifetime!Review from Isaac A
5 stars05/10/2023
Very professional, kind, and careful crew. All furniture was expertly wrapped and safely loaded.Lifetime Moving & Storage Response
05/11/2023
*****, Thank you for your amazing feedback! We are so happy to hear you had such a great moving experience. We are so grateful that you have chosen us for your moving needs, and we look forward to being the moving company you can count on for a Lifetime. Sincerely, The Lifetime Moving TeamReview from prabha C
1 star07/24/2022
I recently moved from ******* to ****** and happened to use Lifetime movers as the company I went In contract with sold it to Lifetime movers. The crew that packed on the day of my move was awesome and very professional guys, but the driver who delivered was very rude and unprofessional, whos left the work in the middle and left the thrash all over the home. He couldnt even assemble any ******************. We reached out to Lifetime movers and their response was to get back to me in 3 to 5 business days where I needed them yesterday with all my heavy furniture left everywhere un assembled, but I havent received any response from them. I will not recommend Lifetime movers not because of the delivery guy, but for the management who has no intention of resolving the issue and dont even have a courtesy to check with the customer for the issue raised..Lifetime Moving & Storage Response
08/05/2022
Hi ******. First, we are happy to hear that the Lifetime crew that packed and loaded on the day of your move were awesome and very professional guys. However, we are saddened to learn that the company that delivered your belongings did not meet or exceed your expectations like our Lifetime crew did. We have done some research and tried to locate any missed calls from you or notes in our system from the day you were delivered. Unfortunately, we were not able to find any record that you tried to reach us. We are very sorry that we were not able to connect to try and help with your delivery. Please contact our office ****************** if you have any further questions or needs.Review from Sydney L
5 stars06/17/2022
Really fast work. Nice guys too. Would absolutely use them again!Lifetime Moving & Storage Response
06/24/2022
******, Thank you so much for taking the time to share this great feedback with us! We are so happy to hear you had such a positive moving experience. We cannot wait to share this with the team as I know they will appreciate the kind words, as much as we have. We are so grateful that you have chosen us for your moving needs, and we look forward to being the moving company you can count on for a Lifetime. Sincerely, The Lifetime Moving TeamReview from Thomas H
3 stars04/06/2022
I recently had occasion to move and was fortunate to get lifetime movers for the job. ******* ****** and **** arrived when they said. They were courteous but efficient. The estimate given me for time was actually longer than they took. They were careful to avoid damage to any furniture. I can recommend Lifetime and especially this crew for any moving jobs you might have.Lifetime Moving & Storage Response
05/11/2023
******, Thank you so much for taking the time to share this great feedback on the crew with us! We are so happy to hear you had a positive moving experience. We cannot wait to share this with ******, *****, and **** as I know they will appreciate the kind words, as much as we have. We are so grateful that you have chosen ** for your moving needs, and we look forward to being the moving company you can count on for a Lifetime. Sincerely, The Lifetime Moving Team
Customer Review Rating
Average of 19 Customer Reviews
Contact Information
2440 W Lincoln St Ste 145
Phoenix, AZ 85009-5868
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