Business ProfileforArizona Discount Movers

I was going to wait until I received my refund but being that its been almost 3 weeks and no resolution I have no choice but to let other know about my experience. I contracted movers for the 15 th of Feb and was quoted over the phone for a 2 hr minimum. Knowing the rates I took the majority of the items out of the apartments and left only the bigger items. Movers took almost 4 hrs for what should have taken no more than 2 hrs. When I got the invoice they were charging me for 6.25 hrs and not 4. When questioned the mover said it was time and a half for working on weekends which was never mentioned in the quote. In total I payed over $900 which ********* at the office said she would correct. Not sure how the price went from $390 to over $900 total. Were now going on week 3 and I keep getting the runaround saying it should have been refunded. Office never contacted me regarding the mistake I had to call in multiple times and even requested a call back from the owner. Upon looking at the other negative reviews it looks like others had the same complaint. Instead of the owner calling to resolve the issue she tries belittling her customers and posting positive reviews right after the negative ones. I believe this business is not doing honest work, they never provided me a copy of the invoice and charges which ******** said she would email me an updated copy.