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Find a Location

Night Owl Movers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Night Owl Movers

      Phoenix, AZ 85086-3283

    • Night Owl Movers

      20280 N 59th Ave Ste 115 Glendale, AZ 85308-6858

    Business ProfileforNight Owl Movers

    Moving Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers moving services. 

    Business Details

    This is a multi-location business.

    Find a Location

    Night Owl Movers has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Night Owl Movers

        Phoenix, AZ 85086-3283

      • Night Owl Movers

        20280 N 59th Ave Ste 115 Glendale, AZ 85308-6858

      Location of This Business
      Phoenix, AZ 85086-3283
      BBB File Opened:
      1/26/2021
      Years in Business:
      4
      Business Started:
      3/29/2020
      Business Incorporated:
      3/29/2020
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Night Owl Movers LLC
      Business Management
      • Mr. Rickey Austin, Owner
      • Mr. Jim Perez
      Contact Information

      Principal

      • Mr. Rickey Austin, Owner
      • Mr. Jim Perez

      Customer Contact

      • Mr. Rickey Austin, Owner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/29/2022

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      I can't tell you how upset I am that I had to hire a second moving company at $500.00 which you will see $347.50 plus $139.00 for trip fee.

      The interesting part of this is they brought over 100 boxes from the same storage and finished picking them up and arrived right on time not four hours late. drove the same distance unloaded and finished in 3 1/2 hours.

      First off I did not agree to the charge they pulled out of the air. It should not have taken 9 hours for them to stop at my apartment and load. My bed, two night stands, TV stand and boxes. They had to unscrew my bed and load it as and take my TV off the wall. They did not box up my TV I asked for they wrapped them in blankets.

      There was no sofa, coffee table, or dining room set. I had all of my other belongings already in storage all they had to do was load it. But we had no time because they were so late. I paid $40.00 to watch my dogs and had to stop and pick them up early to give her insulin. The entire thing was a fiasco on a scale I cannot tell you. 

      I had no idea it would take till 9:45pm to finish I was ready to go to a motel. 

      I will pay them what it should have taken which is 41/2 hours @$125.00 an hour. I received no contract. They cannot pull a number out of the air and show up late. I asked them to not get a huge truck they did anyhow because he told me they had other moves to do.

      So $125.00 @ 4 1/2 hours is $567.50. NO TIP. This is one hour longer than the other movers for taking apart my bed and setting it up. And putting my TV together.
      They damaged my wall putting the TV up which I will have to pay for.  Plus I already paid almost $500.00 to other mover..

      Alicia Mutti

      Customer Reviews

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