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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Not BBB accredited

          Geanes Notary & Signing Agency

          View full profile
          Location of This Business
          2 N Central Ave Ste 1800, Phoenix, AZ 85004-2139
          Email this Business
          BBB File Opened:
          6/23/2021
          Years in Business:
          4
          Business Started:
          9/29/2019
          Business Incorporated:
          9/29/2019
          Licensing Information:
          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
          • Notary Public Commissioned in the State of Arizona
          Type of Entity:
          Limited Liability Company (LLC)
          Alternate Business Name
          • Anitra Geanes LLC
          Business Management
          • Ms. Anitra Geanes, Owner
          Contact Information

          Principal

          • Ms. Anitra Geanes, Owner

          Customer Contact

          • Ms. Anitra Geanes, Owner
          Additional Contact Information

          Email Addresses

          Website Addresses

          Serving Area

          National 

          • 85001
          • 85002
          • 85003
          • 85004
          • 85005
          • 85006
          • 85007
          • 85008
          • 85009
          • 85010
          • 85011
          • 85012
          • 85013
          • 85014
          • 85015
          • 85016
          • 85017
          • 85018
          • 85019
          • 85020
          • 85021
          • 85025
          • 85026
          • 85030
          • 85031
          • 85033
          • 85034
          • 85035
          • 85037
          • 85038
          • 85039
          • 85040
          • 85041
          • 85042
          • 85043
          • 85044
          • 85045
          • 85048
          • 85051
          • 85055
          • 85060
          • 85061
          • 85062
          • 85063
          • 85064
          • 85065
          • 85066
          • 85067
          • 85069
          • 85070
          • 85072
          • 85073
          • 85074
          • 85075
          • 85076
          • 85077
          • 85079
          • 85082
          • 85097
          • 85098
          • 85099
          • 85138
          • 85139
          • 85224
          • 85226
          • 85248
          • 85257
          • 85271
          • 85274
          • 85280
          • 85281
          • 85282
          • 85283
          • 85284
          • 85285
          • 85287
          • 85289
          • 85301
          • 85302
          • 85303
          • 85304
          • 85305
          • 85307
          • 85309
          • 85311
          • 85323
          • 85329
          • 85335
          • 85338
          • 85339
          • 85340
          • 85345
          • 85353
          • 85363
          • 85385
          • 85395
          • 85396
          Service Type
          Products and Services
          Loan Signing, Mobile Notary, Remote Online Notary
          Payment Methods
          • Cash & Credit/Debit Card
          Refund and Exchange Policy

          • Refund Policy


            Trip and/or Service fees are required at the time an appointment is scheduled. We value the time of our notaries. Therefore, to be eligible for a refund, you must send a written request via email, 2 hours prior to your scheduled appointment time. If a written request is not received 2 hours prior to your scheduled appointment, unfortunately, we cannot offer a full refund.

            There are certain situations where only partial refunds are granted: (if applicable)

            * Customer changed mind about service and requests a refund before the appointment, and a trip has not been made for mobile services. and/or no document preparation has been performed for online services.

            * Customer no longer requires notarization and requests a refund before the appointment, and a trip has not been made for mobile services., and/or no document preparation has been performed for online services.

            Service Fees

            Processing & service fees are non-refundable. These are fees paid to our vendors and payment gateway. Therefore, if you receive a full refund, the cost of the service fee will be deducted from your refund.

            Refunds (if applicable)

            If a refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 – 5 business days.

            Late or missing refunds (if applicable)

            If you haven’t received a refund yet, first check your bank account again,

            Then, contact your credit card company, it may take some time before your refund is officially posted.

            Next, contact your bank. There is often some processing time before a refund is posted.

            If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

            Shipping

            Since we are a mobile and virtual service, in most cases, we do not formally offer shipping. Our notarizations are delivered electronically but each notary has discretion on whether or not they are comfortable mailing physical documents. If a notary agrees to ship your documents, we will bill you for the shipping and the fee is non-refundable. We will provide tracking numbers for your package but assume no responsibility for its arrival.

            Contact Us

            If you’d like to request a refund or have questions about our service in general, contact us. Please add 'ATTN: Refund Request' in the subject line. 

            [email protected]

          Social Media
          Business Categories
          Notary Public, Loan Signing Agent

          Contact Information

          2 N Central Ave Ste 1800

          Phoenix, AZ 85004-2139

          Visit Website
          Email this Business
          (623) 777-5710

          Accreditation

          This business is not BBB Accredited

          Years in Business: 4

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.