ComplaintsforHoka Outlet
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Complaint Details
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Initial Complaint
06/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
1. Date of transaction: March 23, 2023 2.Ordered Blue Women's HOKA Gavivota 2 Walking Shoe US-3490JRI 3. $65.40 with tax the grand total $72.12 (came out of debit card account on 03/24/23 Clearko Llc Www.Lenni)4. I have sent numerous email inquires to the address *********************** and to the contact us email address on the Hoka.us.com page where I ordered the shoes.5. I want my money retured.Initial Complaint
06/06/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I ordered two pairs of shoes from this website on May 15, 2022. I received an order confirmation, order #****. I have not received any shipment confirmation. I have replied to the order confirmation, requesting an update. No response. I sent an email to the email address on the order confirmation ****************************. No response.Initial Complaint
04/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order on 4/20/2022 and did not receive a tracking number or the product.Initial Complaint
04/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered 2 pair of Hoka brand shoes for $99 on the Hokaoutlet website, which looked legit. I received an email receipt from *********************** which made no sense to me. I didn't receive the shoes in a few days which the website promised. I then looked on my CC statement and saw I was charged $99 from facebook.com, which again, made no sense to me. I reached out first with an email with no response. I tried calling and got no response either. I'd like to get my money back.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.