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          Burns Pest Elimination Inc has 1 locations, listed below.

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            Business ProfileBurns Pest Elimination Inc

            Pest Control Services
            BBB accredited business

            Contact Information

            2620 W Grovers Ave

            Phoenix, AZ 85053-1965

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            Email this Business
            (602) 971-4782

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/17/2023

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers commercial and residential pest control, weed control, bird exclusion, and bee elimination services.

            Business Details

            Location of This Business
            2620 W Grovers Ave, Phoenix, AZ 85053-1965
            Email this Business
            BBB File Opened:
            11/1/1979
            Years in Business:
            44
            Business Started:
            11/1/1979
            Business Incorporated:
            1/10/1984
            Accredited Since:
            5/17/2023
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Austin Burns, COO
            • Mr. Dave Burns, President
            • Mr. Danny Burns, Vice President
            • Ms. Cory Burns, COO
            Contact Information

            Principal

            • Mr. Austin Burns, COO
            • Mr. Dave Burns, President
            • Mr. Danny Burns, Vice President
            • Ms. Cory Burns, COO

            Customer Contact

            • Mr. Austin Burns, COO
            • Mr. Dave Burns, President
            • Ms. Cory Burns, COO
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            11/04/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            i bought a 10year warranty for termite pest every time my appointment time comes up have to call after time goes by and have to get cusyomer servive to get them to come out late for pest treatment if I knew it was going to be this way would have gone with another company instead of paying for a 10 year plan with them to come out every year to a treatment. Real bad service could have at least called each time say they are running late last time they came a couple days after appointment said it was a computer problem with the email of my appointment time. this time i waited 20 mins after set time to call them to ask when he is showing up once said I was reporting to BBB another person poped on line real fast.and got a call fat saying be thier in 20mins sorry for being late. Dont like this time problem with them never showing up at time of appointments
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Judith B

            12/20/2022

            I agreed to services by Burns Pest Elimination (not sure which ******* address provided service) regarding a bird problem I had. I live in ********, **. I called a number of pest control companies in this area and could not find anyone who dealt with birds. The gentleman who came out was very nice, but I was completely shocked that my bill was $949.00. They put up less than 20 feet of bird wire, used metal fabric to seccure two places on the roof so birds wouldn't nest, and used metal fabric on the side of the house in a small area to stop birds from nesting. I asked for an itemization of the costs and was told they could not provide that to me. Subsequently I did find someone in the area who did this type of work, and they put bird wire on a large portion of the house and charged me $50.00. I am a grandmother, and not "up on everything", but I really feel I was ripped off by this company for the amount of work they did and the exceedingly high cost for their services.

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            Better Business Bureau Serving the Pacific Southwest

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