ComplaintsforFoothills Pet Resort
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Complaint Details
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Initial Complaint
03/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Wednesday 3/23/22 I dropped my dog off at Foothills Pet Resort. He was 100% healthy, happy, and energetic. I picked him up on 3/28/22. He was covered in urine. It was all over his paws and nose. He had f**** on the side of his body. After bathing him he slept all day which is not like him. He has hardly eaten any food. Any time I go to pet him he flinches. It is clear he has been physically abused. He is not at all acting like the same dog he was when I dropped him off.A few weeks back I dropped him off for grooming at this same location. He came back completely ungroomed except for his nails being trimmed. The next day he started pooping diarrhea. 3 days later he was pooping straight blood. I have paid them over $300 in the past few weeks and about $450-500 in vet bills for my dog in the last month.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.