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          Find a Location

          Leslie's has 762 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Leslie's

              2005 E Indian School Rd # 101 Phoenix, AZ 85016-6113

              BBB Accredited Business

            • Leslie's Swimming Pool Service

              4639 E Speedway Blvd Tucson, AZ 85712-4633

            • Leslie's

              1255 Bruce B Downs Blvd Wesley Chapel, FL 33544-9261

            • Leslie's

              8418 Sheldon Rd Tampa, FL 33615-1606

            • Leslie's

              1401 Johnson Ferry Rd # 112-120 Marietta, GA 30062-6495

            Business ProfileLeslie's

            Pool Supplies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2005 E Indian School Rd # 101

            Phoenix, AZ 85016-6113

            Visit Website
            (602) 366-3999

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            Customer Reviews

            1.25/5

            Average of 109 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            227 complaints closed in last 3 years

            47 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/21/2018

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers pool supplies, installation and repair services.

            Products & Services

            Our extensive product selection includes chemicals; equipment and parts; cleaning and maintenance equipment; and safety, recreational, and fitness-related items. Because of our standing as the industry leader, many products are exclusive to Leslie’s and not found in any other stores. And if we don’t carry a part or product in our stores, our Endless Aisle program can find what you need and get it to you fast.

            Business Details

            This is a multi-location business.

            Find a Location

            Leslie's has 762 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Leslie's

                2005 E Indian School Rd # 101 Phoenix, AZ 85016-6113

                BBB Accredited Business

              • Leslie's Swimming Pool Service

                4639 E Speedway Blvd Tucson, AZ 85712-4633

              • Leslie's

                1255 Bruce B Downs Blvd Wesley Chapel, FL 33544-9261

              • Leslie's

                8418 Sheldon Rd Tampa, FL 33615-1606

              • Leslie's

                1401 Johnson Ferry Rd # 112-120 Marietta, GA 30062-6495

              Headquarters
              2005 E Indian School Rd # 101, Phoenix, AZ 85016-6113
              BBB File Opened:
              5/11/1994
              Years in Business:
              61
              Business Started:
              3/1/1963
              Business Started Locally:
              1/8/2001
              Business Incorporated:
              6/5/1997
              Accredited Since:
              2/21/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Leslie's Poolmart Inc
              Business Management
              • Mr. Lawrence Hayward, Chairman
              • Mr. Kean Corrigan, Director of Marketing
              • Mr. Larry Biggerstaff, Group SVP
              • Ms. Arlene Imdieke, Advertising Manager
              • Mr. James K Keating, RME
              • Mr. Rick D Carlson, Officer
              • Mr. Mike Egeck, CEO
              • Mrs. Lacey Williams, Customer Care Supervisor
              • Ms. Alea Jasso, Customer Service Manager
              Contact Information

              Principal

              • Mr. Mike Egeck, CEO

              Customer Contact

              • Mrs. Lacey Williams, Customer Care Supervisor
              • Ms. Alea Jasso, Customer Service Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a pool contractor

              Customer Complaints

              227 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/10/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On June 26, 2024, I dropped off my Polaris VRX IQ plus pool robot for repair. My unit is under warranty and I was told it would be ready in one week. To this day, July 8, 2024, I have not received my unit back. I had the need to contract a business to clean my pool. I am very concerned that my unit may not be retuned to me in the next days and will have to contract the pool cleaning company again. Today, I contacted the manager from the local Leslies Swimming Pool Supplies store located in *********, *****, who told me that she was being treated at the hospital due to an accident that occurred at the store. She said that the store was closed until a cleaning crew can deal with a chlorine spill and make the store safe again. Unfortunately, the store manager does not know when that is going to happen. In the mean time I am having to call a pool cleaning company and continuously spending money when I feel because my robot status continues to an ongoing problem with the store. To this date, I dont if or when my unit is going to be retuned.
              Read More
              Read 226 More Complaints

              Customer Reviews

              109 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              RON A

              07/17/2024

              I have been using Leslie's Pool Supplies for over 20 + years. We have buying from store 317, a store that we have spent $7-8K over the past several years. Recently I bought a new pool motor on Dec. 09th, 2023 but didn't install it until March of 2024. The motor failed on July 08th, 2024. I called the store and was told that Leslie's did not warranty U.S.Motors (brand) and was told by the store and Leslie's Customer ********************** line that there was nothing they could/would do. Was to told to take it up with the manufacturer U.S.Motors. Leslie's should have been acting as the customer liaison between them and manufacturer, but no offer to do that. Nine days later after both ************************* Motors were informed of our problem, nothing has been done. Had the sales person told me they would not warranty this motor, I would have elected to buy the more expensive ******* motor which by the way is the only brand they still warranty or so I'm told by Leslie's. I would still like to use Leslie's but after this kind of treatment, I'll spend my money with companies that appreciate our business.
              Read 108 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

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