ComplaintsforAs You Wish Pottery Painting Place
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Complaint Details
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Initial Complaint
10/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On August 12, 2023, As You Wish pottery asked for a tip through their machine on a $262.79 bill. We agreed to an 18% tip which would be around $47.30 but at closer inspection, realized they charged us $73.22 which is close to 30%. The manager, ***, denied any knowledge of the embezzlement and was very aggressive when I brought it up. He accused me of having fat fingers but ultimately gave us the money back and said that the issue was resolved. Im not sure this was an accident, mainly because they do not have a 30% button on the machine. It only went up to 20%. With the increased popularity of these tip machines, I think its dangerous if the merchant is able to rig them to embezzle money from their unwitting customers.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.