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Find a Location

Real Property Management Evolve has 1 locations, listed below.

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    Business ProfileforReal Property Management Evolve

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers property management services for single family, multi-family, commercial and vacation rental as well as property sitting.

    Business Details

    Location of This Business
    2310 W Mission Ln Ste 4, Phoenix, AZ 85021-2812
    BBB File Opened:
    8/22/2014
    Years in Business:
    10
    Business Started:
    3/17/2014
    Business Incorporated:
    6/9/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Samba Property LLC
    Business Management
    • Ms. Kimberly A. Holbrook, Owner
    • Mr. Randall Averitte, Manager
    • Ms. Katie Ohlund, Managing Broker
    Contact Information

    Principal

    • Ms. Kimberly A. Holbrook, Owner

    Customer Contact

    • Ms. Kimberly A. Holbrook, Owner
    • Ms. Katie Ohlund, Managing Broker
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/24/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    The Real Property send us bill for the amount of money we owe when we moved out we disputed two items we submit the dispute form to them and documents of explaining why we did not take like the trash cans out or the bathtub after we submitted the dispute form we never heard from them not email or letter next thing I get a letter from a collection agency trying to collect from them and the letter the collection agency they include another charge from Real Property is $406.00 for Legal fees Tenant Collection fee. We never received any letter about the dispute we were doing nothing never a letter or email we were always getting letters from the post office when we change are address so if they would have sent a letter to the old address we would have received it they even had our email address we have disputed this to the collection agency but they don't want to heard about it plus this last year I had a heart attack and my wife has breast cancer so not only this now we have mounting of medical bills we told the collection agency but they don't want to hear all this.

    Customer Reviews

    20 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary K

    1 star

    07/25/2024

    Ive used them 4 times not because I wanted to . Horrible ! Never got a call from the owner while there. All 4 times *** had to complain after the trip the house . This last trip for July 4th was a nightmare . I still have not gotten anything from them . No money back not a thing . Looks like they do not have a good rating so why are they still in business ripping customers off? No fair to use hard working people looking to pay to relax . Do Better !!!

    Real Property Management Evolve Response

    07/26/2024

    We are not a short term rental company, we rent single family homes for a minimum of 1 year at a time. We are not the same RPM this person is using for short term rentals. 

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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