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Customer ReviewsforReal Property Management Evolve
20 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mary K
1 star07/25/2024
Ive used them 4 times not because I wanted to . Horrible ! Never got a call from the owner while there. All 4 times *** had to complain after the trip the house . This last trip for July 4th was a nightmare . I still have not gotten anything from them . No money back not a thing . Looks like they do not have a good rating so why are they still in business ripping customers off? No fair to use hard working people looking to pay to relax . Do Better !!!Real Property Management Evolve Response
07/26/2024
We are not a short term rental company, we rent single family homes for a minimum of 1 year at a time. We are not the same RPM this person is using for short term rentals.Review from Alyssa M
1 star06/11/2024
The broker *********************** refuses to answer emails or calls regarding properties she manages after explicitly saying her duty is to her homeowners. Beware of managing your properties through them as the broker herself does not care about the client, renter or the property.Review from Jason M
1 star05/02/2024
I applied for a $2k/mo apartment and showed 6 months of bank statements with $20k/mo income. They said my income could not be verified. It literally shows the income on the bank statements plus they would not accept W-2s! It's a scam to get application fees....Review from Charlotte R
1 star03/27/2024
The worst company to deal with. They are so rude. They don't provide documentation they say they sent. Please do not put your rental up thru this company.Review from Ashton S
1 star02/01/2024
I provided this company 400k of income, and a 840 credit score. They denied me because they could not verify income Mind you, I provided all ***** and W-2s. They lack professionalism and seriously do not want to lease properties. Would not recommend anyone to lease from, or have this company manage someones property. They want to collect application fees more than they do rentReview from Chase H
1 star11/25/2023
Applied for a rental that had been available for 21 days at that time. Was emailed a week later saying they had chosen another applicant and if they didnt move forward in 48hours Id be contacted. I was not contacted and the house is still for rent and available to show on website. They definitely just take as many applications they can and keep the house up on the website. This is a borderline scam for sure. ************ in Mesa was the residence. -*****************************Real Property Management Evolve Response
11/27/2023
We were closed for the long holiday weekend and the website was not updated during that time. We do have an approved applicant on this property.Review from Kelley C
1 star11/13/2023
Very unprofessional rental company! In a nutshell, maintenance took forever to take care of things. July 2022, we had issues with a/c that was never able to be fixed by their service people so we hired our own. This year June or July, went through eviction and paid it off. Was told by *****, the judgement would be removed because the rental company has to remove it. This was never done. We have been in the home for over 3 years. All of a sudden, the lease is not being renewed after a satisfied judgement that was never removed. So now me and my family are living in a motel after being denied multiple times because of a judgement that needed to be removed. Other properties are even trying to contact these people about the verification of rental and removing the judgement and no answer. We have been going back and fourth with them to fix this so we can have somewhere to live. We received a notarized letter of satisfaction for the judgement but no one is accepting that. This was the worse experience ever for a first time rental. I wouldnt recommend this company to anyone.Real Property Management Evolve Response
11/14/2023
You were evicted. RPM did a post judgement payment agreement that was paid and we did submit to the court that the judgement was satisfied. As stated on the phone, RPM does not report to the credit bureaus. We did not report the eviction, nor do we report the satisfaction of judgement. We have received and sent back two rental verifications for you already the same day they were received by our office.Review from Rachel S
1 star07/16/2023
They accept multiple applications on one property and do not review them on a first come first serve basis. If you aren't the lucky chosen one, they refuse to refund your application fee. This is a completely unfair, ridiculous and unethical policy. The property I called about had 8 applications, which - assuming 2+ applicants per property - is $900 in fees. Quite frankly, picking an application this way can lead to discrimination against applicants with more challenging rental needs, such as a disability accommodation, etc. They also have a number of fake 5 star reviews on ******* I genuinely have no idea how any company is allowed to conduct business this way.Real Property Management Evolve Response
11/14/2023
I cannot find your name or email in our system, not sure if you applied through us or another location.Review from Sara Z
1 star07/01/2023
I called this company yesterday the person answering the phone was so RUDE and ABRUPT if I was looking for a management I would not use this one, Hung up on and cut off when asking a question just plain rude if this is how you treat ppl prior how are you still in businessReal Property Management Evolve Response
11/14/2023
I see no record of you in our system, not even sure you called our office or another location.Review from Roberta C
1 star04/23/2023
This is absolutely the worst company weve dealt with for rentals. From the beginning of our rental leasing in 2020, we have noted any concerns for the inspection personnel and none of them have ever been addressed (until recently, through a heated phone call from overwhelming frustration of how they handle these situations). Our water heater broke in January 2022 and founded our entire bedroom closet. The technician they sent came into our garage and looked at it 2-3 days later, then reported it broken, didt even drain the tank. My husband and I had to hook our outdoor hose up and drain it ourselves to keep it from leaking into our closet. Then when they sent different company over to replace it, they sprayed the inner wall for mold, and did not hint else. We had to get prior authorization from the owner to take the carpet out, cause they didnt send anyone with in the first 2 weeks. We had to clean and put in many requests for the carpet to be replaced, which took almost 6 months!!And from the beginning we had molds pots in the kitchen, we had a roof leak into the kitchen which grew an already present mold spot, that took them 9 months to fix and 6 roof technicians later. Recently our fridge broke at the end of February, and we were told the landlord wouldnt cover it, only to have the landlord resend someone out the 3rd week of April to fix it. The staff absolutely doesnt care and will find anyway to not help, or look for any reason to not send in added requests regarding issues. I was told, what am I supposed to do? Know everything about **** properties?, I replayed with, Yes! When there is this many hazardous issues, and concerns over health YES!!. Thankfully neighbors in the area gave us a fridge to uses, and we were able to keep our toddlers medications refrigerated properly. ALL IN ALL if you dont have to go through them!! DONT!!! Save yourself the hassle and research other proper management or try to rent directly by owners! WORST in the valley
Customer Review Rating
Average of 20 Customer Reviews
Contact Information
2310 W Mission Ln Ste 4
Phoenix, AZ 85021-2812
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