ComplaintsforBristol Global Mobility LLC
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Complaint Details
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Initial Complaint
02/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My moving was scheduled to be picked up on 11/29/21 and after their assessment they told me that would be delivered on 12/03/21.After the moving company finished to pack my belongings (11/30/21), they told me that there was a change on their schedule and that they would pick up another load and deliver it in ******** prior to delivering mine in *****.That change on the schedule resulted on 3 more days of hotel expenses and meals.Not only that, but the company responsible to move my car had issues on their end, and delayed the pickup in 2 days. that resulted on 2 additional days of car rental expenses.My total expense out of pocked was $1,684.13 and Bristol only reimbursed me for $680.13.I'm asking for $1,004 difference.Business response
07/29/2022
Thank you for bringing this concern to our attention. The delivery window assigned to your household goods move was 12/3-2021 through 12/6/2021. The moving company assigned delivered your goods on 12/6/2021. This is within the communicated delivery window. ********* expenses were submitted but denied due to the lump sum dollar amount given to you for housing. *************** did pay you $103.29 for the rental.Customer response
07/29/2022
Terrible company to work with.
changed the plan in the last minute.
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Contact Information
2001 N 3rd St Ste 200
Phoenix, AZ 85004-1439
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.