Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

RKO Construction LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRKO Construction LLC

    Remodel Contractors

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers general contractor services.

    Business Details

    Location of This Business
    Phoenix, AZ 85037-4369
    BBB File Opened:
    1/20/2023
    Business Started:
    9/6/2018
    Business Incorporated:
    9/6/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mrs. Lyra Oneal, Co-Owner
    • Mr. Ryan Oneal, Owner
    Contact Information

    Principal

    • Mrs. Lyra Oneal, Co-Owner

    Customer Contact

    • Mrs. Lyra Oneal, Co-Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/01/2023

    Complaint Type:
    Order Issues
    Status:
    BBB unable to locate business
    I am reporting false advertising and abandonment of purchased remodel work/repairs under warranty from a remodel estimate and signed contract with RKO Construction LLC. My job began in September 2022 to be completed by December 2022 and still is not complete as of 10/1/23. License Owners: *********************, ********************* Contractor Phone: ********** Contractor Email: ************************************* Contractor License Number: ROC ****** At the time that my remodel estimate was drafted in fall 2022, the contractor and owner of RKO construction, *********************, was employed by ********* LLC. The contractor was advertising his business, RKO Construction, as a "division of KC Krew" online. Before the contract was signed, the contractor was fired from ********* and allowed me to unknowingly sign a contract without clarifying that they were no longer connected to KC Krew. To date, RKO construction is still advertised online as "a division of KC Krew" on Houzz.com and Facebook.com, which is false and misleading. I would not have signed the contract with RKO Construction if I'd known this contractor had no affiliation with *********. My business was poached by **** from the construction company I intended to work with. I spoke to the owner of *********, ***********************, by email and phone. She verified that **** was not affiliated with ********* on the date I signed my contract and confirmed that he was fired for carelessness. She confirmed that she never knew about my initial business inquiry to ******* in August 2022 despite the fact that **** was employed by her in Sales at the time that I contacted ********* via their business website (he was listed on the website). I showed her the advertisement of RKO as "a division of *********" on Houzz and ********* which she confirmed should be taken down.Finally, RKO never supplied a countersigned version of the contract I signed and submitted in September **************************************** writing.Thank you,*************************

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.