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Find a Location

On Point Solar Power LLC has 1 locations, listed below.

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    Business ProfileforOn Point Solar Power LLC

    Solar Energy Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.57/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/28/2021

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers small commercial and residential solar services.

    Business Details

    Location of This Business
    4409 E Baseline Rd Ste 130, Phoenix, AZ 85042-7460
    BBB File Opened:
    10/30/2020
    Years in Business:
    6
    Business Started:
    12/3/2017
    Business Incorporated:
    4/25/2020
    Accredited Since:
    10/28/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jacob P Davison, President/Co-Owner
    • Mr. James I Warner, CEO/Co-Owner
    • Mr. Dominic Sanchez, Compliance Director
    • Mr. Daniel Hartzog, Director of Business Development
    Contact Information

    Principal

    • Mr. Jacob P Davison, President/Co-Owner
    • Mr. James I Warner, CEO/Co-Owner
    • Mr. Daniel Hartzog, Director of Business Development

    Customer Contact

    • Mr. Dominic Sanchez, Compliance Director
    • Mr. Daniel Hartzog, Director of Business Development
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    43 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I got solar with Onpoint Solar (June 2023) who hired Solar experts to go out and get business for them. ***** from Solar experts was the one sold me Solar for Onpoint solar. The agreement was that ***** (Solar experts) would pay the first 12 month payments. I received last August 2023, September 2023 and October 2023 payment from *****. At that point payments stopped coming in. I attempted to call, text and email *****. No response. I received an email on 12/03/2023 that Solar Experts was going out of business and a resolution would happen in a few months. I have called and texted, emailed many times and no response. I have called OnPoint Solar so many times I lost track, I have not gotten a resolution in this matter. I called On point Solar today and I still was given the same response wich is they are still trying to get in touch with Solar expert. I asked for the owner's name and contact info for On point Solar, She would not give it to me. I feel that Onpoint Solar hired Solar expert. I pay Onpoint Solar. They need to make this right. Many customers of ************************ are going through the same issue. I just found out that Solar Expert is now called 1958 Power. Number given was ***** - ************, *** - ************. ***** will not answer his phone or return a call. I will attempt to call ***. Both companies will not own up to this and it's getting nowhere.
    Read More

    Customer Reviews

    28 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William D

    5 stars

    07/26/2024

    While shopping around for a backup battery solution I found two employees at OnPoint Solar I want to say were exceptional both in answering my questions and giving advice. Both *************************** and ******************************* listened and gave advice that ultimately I signed a contract to add a Tesla Power Wall 3. I was impressed that ******, whom is the director of operations the next day visited with me while he was in the field at another job site and we discussed the how, what, and where and I commend him on his knowledge and resolve and impressed me on the fact that they both are serious on customer satisfaction. I am excited now to move on to a back up battery solution which adds also an emergency back power solution to my home. This Tesla Power Wall 3 is an industry game changer and allows me to remove my existing Solar Edge Equipment and optimizers with simple string cut out on my panels and just minimal equipment being added. Plus the power credits of 30% return from federal and state almost covers the total cost of this Tesla Power Wall since I forgot to do so last year when I added the panels. I am going to recommend OnPoint Solar to everyone. When I moved into my new home my power bills were $200 + each month. Now I am receiving credits and no bill and will not be paying for power used at night now when the sun goes down. A bonus is emergency power now since before if we had a power outage the panels would shut down. This system also works with the national weather service and if there is a storm coming charges your battery to maximum and is capable of covering all my needs. So when the sun comes up you receive power during the outage and charge up the battery too. You can add up to 4 batteries for your heavier needs. As I said this battery power wall is a game changer. Thank you ****** and ****** for your assistance.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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