ComplaintsforSandcraft Motorsports
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Complaint Details
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Initial Complaint
09/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The business committed to providing me with a drive line for a twenty twenty pilorous ranger high lifter one thousand In october of twenty twenty one. After a year of sending the drive line back and forth, my transmission shaft being destroyed because it didn't fit. Then they rebuilt My training due to the issues they're driveline caused. Then sent me a new drive line and it was worse than the first. I returned the drive line and when I did. It was missing a knuckle which I was not aware of. I located it from the mechanic and sent it to them in february of this year. I am yet to receive my refund, and I'm told from from one of their online employees that they were not planning on returning my money.Initial Complaint
01/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have ordered seats for my rzr. I spent over **** dollars on them. When I received them I see the bases are all scratched and beat up and more importantly one seat has a tear in it. Also the seat do not fit properly nor do they release properly. I called company and they told me I had to pay shipping to return. After checking with ups..shipping is over ******************************************************************************************************************** a pre paid shipping label and they have not done so. I do not feel it fair to charge me for shipping when I received a damaged product that is also faulty.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.