Business ProfileforThe Stone Yard LLC

Dealt with owner ***** at The Stone Yard about bags of lava rock for landscape.Lie #1 Was given a price on a Wednesday, and Lie#2 was told she had all of the bags, Lie#3 she would put them aside, and that I could pick up Saturday morning. I agreed, and made the long drive out to The Stone Yard.I arrive and she says "oh sorry, we actually do not have all of the bags you want, but you can take the small amount we have", and that Lie#4 they would deliver the rest, Lie #5 free of charge the same day since it was her error. She called the next day, ****** and said she would Lie #6 have them delivered on Monday. Did not hear from her Monday, and I called her on Tuesday. She says they will deliver them Tuesday now, and then sends over a price per bag for much higher than originally quoted. When I question her, I am told that her supplier raised the price and they would not work with her on it. I reluctantly agree on a new price for the bags that were to be delivered.Delivery arrives ONE bag short 3 bags torn open. I was charged the new price on ALL bags including the ones picked up from their inventory. I explained to ***** that I am owed a credit for the shorted bag, and also the difference from the bags from her inventory that should be the original price quoted. She agreed , she understood, and even apologized and said *** #7 the credit would go through the following morning.Two days later, she won't respond, no credit given. I called and her daughter ******* answered, and argues with me that all of the bags are the full new price, even the ones they had in inventory that I picked up, and that as far as the shorted bag of rock, they aren't going to credit that either because they had to pay someone to delivery the bags. I was told by ***** that due to her errors, delivery would be made free of charge.COMPLETELY UNACCEPTABLE. Would never do business with The Stone Yard. Lies after Lies, and stealing money from a customer.