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Find a Location

Big O Tires #4169 has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBig O Tires #4169

    Tire Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/10/2006

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers tire, wheel, battery sales and services.

    Business Details

    Location of This Business
    720 E Baseline Rd, Phoenix, AZ 85042-6615
    BBB File Opened:
    6/23/2006
    Years in Business:
    28
    Business Started:
    12/25/1995
    Business Incorporated:
    3/10/2006
    Accredited Since:
    11/10/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • JT Automotive LLC
    • Big O Tires And Service
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    7:00 AM - 5:00 PM
    Su:
    9:00 AM - 4:00 PM
    Business Management
    • Mr. Tony Williams, Member
    • Mr. John Niemiec, Owner
    • Mr. Eric Finn, Vice President
    • Mr. Terrence Griffen, Manager
    Contact Information

    Principal

    • Mr. Tony Williams, Member
    • Mr. John Niemiec, Owner

    Customer Contact

    • Mr. Eric Finn, Vice President
    • Mr. Terrence Griffen, Manager
    Additional Contact Information

    Fax Numbers

    • (602) 243-6250
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I scheduled an oil change on April 29, 2023. Will I was there I asked if they can check why my engine light was on. During the visit they suggested that I needed and air filter and cabin air filter. I took their recommendations. I was told to come back on April 30, 2023 to resolve the issue for the engine light. I paid $153.96 for the oil change and both filters. I was told to bring my car in at 10am on and it would take 1 hour. When I got there they said it would now be done at 1pm, due to them being busy. At 1:15pm I got a call stating that the part they order was incorrect and they didn't even touch my car. I was told I could come back another day and have it fixed. I told them that I was unable to return for a 3rd time. When I checked my invoice from my last oil change on Feb 12,2023 I saw that they changed the air filters then as well. At this point I feel as though they are just trying to scam people and waste their time. Will never return to them.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen H.

    1 star

    06/19/2024

    BEWARE CHARGED FOR WORK THAT WAS NOT DONE!!!I took my Jeep in for an oil change. They called and said my Jeep needed an alignment, engine filter, radiator flush, and some other items that totaled $1900. I had them do the alignment and oil change only for $200. The next day when we went to change the engine filter we noticed the oil filter was never changed. I went back to complain and found out they charge me for work that was never done. I got a full refund. If it wasnt for us changing the engine filter i would have never known the work wasnt done

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