ComplaintsforBig Star Finance LLC
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Complaint Details
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Initial Complaint
11/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was looking into an online loan and came across ***************. I fill out the first part of the application to see how much I was approved for and when I saw the % on top of the loan was over 500% i stopped and never signed the loan paperwork. I called them to tell them I never signed for the loan so why was I given the $500. They told me I did sign for it, so I told them if I did sign for something send me the copy of me signing for it. They told me they cant give me those papers. I still have an email from this company telling me lets finish you loan so we can send you the money I NEVER responded back. I just want them to take theyre money back without any charges to my accountInitial Complaint
05/24/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Received phone call this a.m. from their Alternative Resolute *************** When I returned call, they answered as CM Retail Management. I was informed that they are attempting to collect $320 for an overdraft from ********* out of ******* from the year 2007! I have NEVER had an account with this bank. I have not lived in ******* since ****. I have NO unpaid debts.This so called debt is 15 years old and they have attached this debt to the wrong person!Initial Complaint
05/07/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They are charging too much interest on this loan I borrow 500 I paid back over 500 and still owe 538 They should **** the loan paid in full
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.