ComplaintsforCGA Auto Sale LLC
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Complaint Details
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Initial Complaint
10/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On April 4, 2022 I purchased a 2016 ***** Malibu from CGA Auto Sale. Its been 6 months and the motor already gave out. Please keep in mind that I only utilize this car to & from work. I reached out to ********** claim I must pay for any parts & that they will cover the mechanic expense. However, I dont believe its right that in 6 months I was left stranded by this car and now I have to purchase a whole motor. I believe the car mustve already been faulty when it was sold to me.Business response
10/22/2022
To whom it may concern,
This is to inform that we have spoke to the customer and we have came to and agreement to where customer will be bringing the vehicle to us for repairs. This customer hadnt done an oil change since she purchased her vehicle back in March. We are working on her vehicle now and we will send you the update. Our customers will always be first and we will try our best to do our are best !
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Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.