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Find a Location

Adstar Media has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Adstar Media

      24 W Camelback Rd PMB 415 Phoenix, AZ 85013-2529

      BBB Accredited Business

    Business ProfileforAdstar Media

    Video Production Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.79/5stars

    Average of 38 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/28/2022

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers video marketing and video production for business advertisements. 

    Business Details

    Location of This Business
    24 W Camelback Rd PMB 415, Phoenix, AZ 85013-2529
    BBB File Opened:
    3/24/2022
    Years in Business:
    16
    Business Started:
    1/18/2008
    Business Incorporated:
    1/18/2008
    Accredited Since:
    3/28/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Beadstar LLC
    Business Management
    • Mr. Clinton Rackley, Owner
    Contact Information

    Principal

    • Mr. Clinton Rackley, Owner

    Customer Contact

    • Mr. Clinton Rackley, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    On March 18 2024 there was 10000 dollars withdrawn from my bank account to pay for a online business to sell merchandise for ****** through adstar media llc.A few days before that I called and had the limit raised to 10000 to be took off of a debit card for this purchase .They said ok the money there and could be withdrawn until 5 that evening.I called adstar and told them this.2 days later the money was still in the account and I asked them why they said no one had tried to get the money off the card .I thought this was suspicious and told them I change my mind and didn't want to purchase the services from adstar.they said everything should be ok and I thought it was over.about two weeks later I checked the account and 10000 had been removed from the account and I ask why since I told them I didn't want to buy the service.After checking they said that I signed a electronic check approving the buy and sent me a copy of the document.I had never seen the document before and did not sign it.Aparently adstar took my information and ordered checks saying so could make direct deposits to the account but instead they ordered checks filled one out for 10000 forged electronic signature and cashed it on 21 of March for the purpose of getting around the 3 day money back guarantee.They got my money provided no service forged a electronic signature and refuse a refund
    Read More

    Customer Reviews

    38 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John B

    5 stars

    07/10/2024

    I'm very happy with my decision to join the ad Star Team, so far the process has been incredibly easy and I feel like the team who helps me make sure that I understand what's going on and I feel like I know what's happening in my store. Everything they told me that was going to happen has happened so far so I feel very confident in the future of the business growing. The team that I work with are incredibly professional and on point when it comes to our appointment times and getting my store set up has been a breeze. Overall, I'm incredibly happy with the program and I cannot wait to be in business for years to come.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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