21 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ingrid B
1 star05/13/2024
I'm so angry with this company. My system stop working less then 5 months and it too 1 months to get the parts. No one speaks clear English and I'm to I have to pay out of pocket for labor a 5 month system that cost ,e over *****.. Klever has been a nightmare and I will never purchase anything from them again. Beware of this company.
Klever Water LLC Response
05/14/2024
Mrs. ******* Just as we are answering your review right now, the same way we have been answering and helping you deal the warranty issue with the manufacturer since the beginning. We do not control how long it may take them to send the replacement parts, but we were able to get yours fairly quickly. We are also sending our technician between today and tomorrow as you told us that those days work best for you to replace the part that is at no cost. We received your email this morning, we understand that you had the reason to get angry but we did explain you in our replied email that it was our mistake and that you did not have to pay for the labor of the technician. We do not understand why you need to put our clearly great reputation so low when you have been well treated as any of our customers. In response to your comment about our English, comment that you have had the pleasure to say to us repeatedly, you are right, none of us in Klever Water LLC, speaks English as a first language, but still we have been doing our best as always, thank you for doing business with us a *************************Review from Reimarie
4 stars02/06/2024
We love our new water system. It takes away all the nasty white marks on the sink and saves us time too. Instead of getting 5 gallons if drinking water at the store. We just fill up the bottles and put it inside the water dispenser.Klever Water LLC Response
02/07/2024
We are glad you are happy with your water treatment system *****!. Thank you for your kind review so more families are aware of the importance of having treated water at home. Our greetings to everyone!Review from Louise G
5 stars11/14/2023
******** and ******* were very profesional and very outgoing. They explained everything and answered all of our questions perfectly! Will be recommending Klever Water to our family members!Klever Water LLC Response
11/15/2023
Thank you ****** for your kindness and for trusting us!!!Review from Jesus Q.
5 stars09/12/2023
Me gusto mucho el servicio nos fue muy bien explicado todo como trabaja el sistema y nos dieron mucha confianza las personas que nos ayudaron nos informaron muy bien sobre el sistema Gracias por su ayudaKlever Water LLC Response
11/15/2023
Muchas gracias por la confianza y por habernos permitido entrar en su casa!!!Review from Lizeth G.
5 stars09/02/2023
Very nice people that explain things the way they are. More than happy with their serviceKlever Water LLC Response
09/07/2023
Thank you ******, *******, and ******, for trusting us!!!Review from Luis R.
5 stars06/10/2023
Answered every questioned I will definitely will be recommending him to family and friendsKlever Water LLC Response
06/22/2023
Thank you for your trust Mr. Luis!, Our water specialist Mr. Jesus, is always happy to help.Review from Thadah W.
5 stars05/24/2023
I love it so much, they are helping and explaining everything so clearly.Klever Water LLC Response
09/07/2023
Thank you ****** for trusting us!!!Review from Dulce M.
5 stars04/26/2023
Muy buena atencion ********* y *********************** buenas personas 100% recomendadosKlever Water LLC Response
09/07/2023
Gracias Dulce *** su atencin y *** su confianza en nuestro trabajo!!!Review from Gregorio G.
5 stars04/19/2023
Excellent service, great communication and perfect installation and explication. Really and confiable people.Klever Water LLC Response
04/20/2023
Thank you ******** & **** for giving us the opportunity to serve you!!!Klever Water LLC Response
04/20/2023
Thank you ******** & **** for giving us the opportunity to serve you!!!Review from Soledad R.
5 stars04/06/2023
We appreciate so much the information ******* and ******* shared with us. They are both well informed and communicated very detailed on each process. If we were able to rate them more we would've gladly gave more stars. They are a great team together very knowledgeable. &#******;&#******;&#******;&#******;&#******;&#******;&#******;&#******;Klever Water LLC Response
04/06/2023
Thank you ******* and ****!!!, We appreciate your kindness and for us it was a pleasure to share the information about the quality of your water with you both.
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