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Find a Location

Sunburst Motorsports has 1 locations, listed below.

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    Business ProfileforSunburst Motorsports

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers motorcycle services.

    Business Details

    Location of This Business
    6410 E State Route 69, Prescott Valley, AZ 86314-2920
    BBB File Opened:
    5/7/2024
    Years in Business:
    5
    Business Started:
    1/7/2019
    Business Incorporated:
    1/7/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Owner/Manager, Associate
    Contact Information

    Principal

    • Mr. Owner/Manager, Associate

    Customer Contact

    • Mr. Owner/Manager, Associate
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my quad in for a gas leak. They told me that the fuel tank was crack and I would need a new one. They found a used fuel tank and fuel valve assembly. but I would have to pay for it first. I went to Sunburst and paid them $265.86 for the fuel tank and fuel valve assembly. THAT WAS ALL I TOOK IT IN FOR A FUEL LEAK. Sunburst Motorsports call and told me that it was not running right and they had took the carburetor off and was cleaning and adjusting it with out my OK. Besides that there was NOTTING wrong with carburetor when I took it to them. Now it does not run right you can not give it any gas or it bogs down. Then Sunburst called and said that it was dieseling and would not shut off. I told them that it had done it before and all you had to do was put the choke on and it would shut off, that's all it takes. Now you have to put the choke on (would not shut off) stick a rag up the exhaust till it runs out of air. All this goes back to the Carburetor not working right. then I called Sunburst to ask how it was going. they said they were on it and asked if there was anything they could do. I told him to go ahead and change the oil why they still had it. Was never done. then I called Sunburst a couple a day later and they said it was still dieseling but I could come pick it up. Remember that all I brought it in for was fuel leak. we loaded it on the trailer and it would not shut off. that's when they told my son not me that you had to stick a rag up the exhaust. I went to pay the bill while my son loaded the quad. they told me the bill was ****** I asked what for and they said they had to put a new choke cable on. what does a chock cable have to do with a fuel leak? then they had to change the fuel valve assembly because it was leaking I thought that I bought on with the fuel tank. they said it was leaking and had to put a new one on. should not be on me take it up with the company they bought it from and there's a lot more.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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