Additional Information for WaitStuff Uniforms

• Struver Enterprises LLC
• WaitStuff.com

• Ms. Loretta Day, Member

Principal

• Ms. Loretta Day, Member

Customer Contact

• Ms. Loretta Day, Member

• Visa, Mastercard, Discover, American Express, Terms may be granted upon copletion of our credit application.

• A 15% RESTOCKING FEE WILL BE CHARGED FOR ALL RETURNS. Shipping charges are the
  
  responsibility of the returnee.
  
  If you are not completely satisfied with your purchase it may* be returned within 15 days for a
  
  complete refund to the same credit card it was purchased on, less the shipping
  
  costs and restocking fee, or for a store credit or exchange less the shipping
  
  costs and restocking fee. Shipping charges will apply to exchanges. Please allow
  
  up to two billing cycles to see your credit on your statement.
  
  
  
  
  
  Please note, We are not a rental company. Due to the high rate
  
  of costly returns from production and costume companies, movie sets, theaters etc., all
  
  sales are final to such companies. We are happy to service you on a NO RETURNS
  
  basis.
  
  
  
  
  
  You must follow these steps to return or
  
  exchange:
  
  
  
  Contact our Customer Service Department toll-free at
  
  1.888.9WAITER or e-mail to [email protected] . We will issue you a
  
  return number (RMA Number) VIA EMAIL that is to be placed on the outside of the
  
  box. Items must be received back at our warehouse within 7 days of
  
  receiving your RMA number. Repack the merchandise in the original
  
  packaging, with all tags in place. Items must me unworn and in
  
  perfect condition. Items must come from a non-smoking environment. Please
  
  include a copy of the invoice sent to you at the time of purchase with a brief
  
  note explaining the return/exchange and ship the item(s) to the address provided
  
  in your RMA e-mail.
  
  Please note, we will
  
  not accept returns without the return number on the outside of the box. Any
  
  items returned in less than perfect condition will be sent back at the
  
  customer's expense.
  
  
  
  * Some items are non-returnable including but not
  
  limited to tuxedo shirts that have been unpackaged.
  
  **We are not responsible
  
  for lost or mis-labeled packages. We recommend that you use a carrier that
  
  provides tracking and/or insurance as well as follow your return instructions
  
  carefully.
  
  
  
  Please note that
  
  Custom, altered, and special order merchandise are not returnable. This
  
  includes hemmed pants and printed/embroidered merchandise. . We can not accept
  
  returns on merchandise that was purchased on sale.
  

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