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ComplaintsforPreferred Auto Body, Inc.
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Complaint Details
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Initial Complaint
09/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of pickup August 4 2021. I was notified to pick up the vehicle, went into the shop and saw the vehicle still had repairs ( Cosmetic/ mechanical) to be completed. I told a employee that I would not like to pick it up unit they finished the work. They told me I had no choice and that if I didn't take the car they would sell it in a lean auction. I still refused, and was asked to leave take my car and leave the property, or leave without the vehicle and they would send me the remaining money from the sale. The agreed amount of $0.00, turned into over $300.00 I took the vehicle home. The vehicle had noticable mechanical issues after taking it, and diagnostics showed multiple error codes. Now a month later and It's undrivable. The shop was paid out around $8,000 from my insurance and the car has multiple issues related to their repairs.
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Contact Information
419 N Washington Ave
Prescott, AZ 86301-2641
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.