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Find a Location

Desert Diamond Casino has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Desert Diamond Casino

      1100 W Pima Mine Rd Sahuarita, AZ 85629-9624

      BBB Accredited Business
    • Desert Diamond Casino

      PO Box 22230 Tucson, AZ 85734-2230

      BBB Accredited Business
    • Desert Diamond Casino

      Hwy 86, Milepost 55 Ajo, AZ 85321

      BBB Accredited Business
    • Desert Diamond Casino

      7350 S Nogales Hwy Tucson, AZ 85756-9641

      BBB Accredited Business

    Business ProfileforDesert Diamond Casino

    Casino
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/3/2002

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Desert Diamond Casino has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Desert Diamond Casino

        1100 W Pima Mine Rd Sahuarita, AZ 85629-9624

        BBB Accredited Business
      • Desert Diamond Casino

        PO Box 22230 Tucson, AZ 85734-2230

        BBB Accredited Business
      • Desert Diamond Casino

        Hwy 86, Milepost 55 Ajo, AZ 85321

        BBB Accredited Business
      • Desert Diamond Casino

        7350 S Nogales Hwy Tucson, AZ 85756-9641

        BBB Accredited Business
      Location of This Business
      1100 W Pima Mine Rd, Sahuarita, AZ 85629-9624
      BBB File Opened:
      8/1/1995
      Years in Business:
      40
      Business Started:
      4/1/1984
      Accredited Since:
      6/3/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Desert Diamond Casinos & Entertainment
      • Golden Ha:san Casino
      • Tohono O'Odham Gaming Enterprise
      • Desert Diamond Casinos
      • Tohono O'odham Gaming Auth
      Business Management
      • Ms. Danielle Bautista, Coordinator
      • Ms. Victorina Patel, Manager
      • Ms. Treena Parvello, Director Public Relations, Billing Contact
      Contact Information

      Principal

      • Ms. Danielle Bautista, Coordinator

      Customer Contact

      • Ms. Treena Parvello, Director Public Relations, Billing Contact
      Additional Contact Information

      Fax Numbers

      • (520) 393-2855
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/19/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Hello, I was advised that a payment was stopped for $150 which was the reason for my account being disabled. I have since then corrected this issue and I was charged with the $150. I have spoken to both the Supervisor and the Manger Craig. I have also provided a bank letter confirming this has been resolved. Its been over two weeks and they continue to give me the run around. I have $150 in the account that I am not able to access. I would like to have this money withdrawn.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erika G

      2 stars

      04/27/2024

      Desert Diamond Casino in ****** off *******, this is My review for your location... This casino is a straight rip off and joke, from the day I came through the doors I seem to be mistreated & derogatorily labeled by EACH OF YOUR STAFF members for the whole head count of workers there. I try to be respectful, mind the rules, act like a good standing customer; but when I can't EVER just sit down ****** keep low key to myself due to the floor staff or casino security or management it becomes an issue. Attitudes from everyone in EVERY department and when it's formally brought up to their higher **** they sit and depict everything even more so than the original issue maker! I'm NEVER right, even with validated proof in receipt or writing in your casino staff eyes and to top it all off I NEVER ACTUALLY win ANYTHING there.. I'll be doing okay, and if playing with my card suddenly it all goes downhill. I sign up for a club card and I've spent allot of money in a little amount of time but I never receive anything for promotions and any free play EVER now yet to this very day. I go outside to my vehicle, parked away from main close to doors parking but still in limits of lot to smoke a cigarette or take a ************ barely light up my smoke ONLY to be watched and harassed by security parking lot staff... For what?! Don't list yourself as a safe zone for people to park rest or come in for casino play off they CAN'T actually try doing that. Almost all of your staff need a reality check & attitude adjustment quick Rather than not at all. People do not appreciate or deserve the sneering down ur nose BS you guys bring forth to people who aren't to your standards. I'm NOT suggesting anyone visits this business unless they are fair warned that nothing I've Said is a joke or exaggerated story. I review consistently & thoroughly everywhere I go so people can better predict their plans, look me up on ****** contributions see my ******************* this place is stereotype prone 100%

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