ComplaintsforSonoran Sun Painting LLC
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Complaint Details
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Initial Complaint
06/03/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Gage - owner of Sonoran Sun Painting provided exterior paint service to my home less than 1 year ago. I have found several areas where the paint is flaking off of the stucco, which is an indication that he did not prepare the stucco properly for the paint to adhere. He quoted and that he was applying 2 coats of paint, but only provided 1 coat of paint. I asked him to leave me with the "left over paint" so I could use it to paint the back porch (as we had stucco work which needed to be completed before it could be painted), and so that I may have leftover paint for any touchups if/and as needed. He failed to leave me the leftover paint. I called several times and he said he would drop it off - and never did. Reaching out again this past week, he refuses to take my call or return my call. This complaint is for expressing POOR WORKMANSHIP QUALITY as well as BAD BUSINESS DEALINGS by NOT HONORING the WARRANTY, nor OFFERING me details as to "where my paint was purchased so that al minimum, I could get what I needed to fix/touch up the problem areas". To any of you seeking to use his business - I caution you. There are MANY painters out there, choose wisely. Turns out this was NOT a wise choice for me - in choosing Sonoran Sun Painting.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.