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Find a Location

Vitalant has 160 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vitalant

      PO Box 1867 Scottsdale, AZ 85252

    • Vitalant

      256 E Winnie Ln Carson City, NV 89706-2251

    • Vitalant

      1200 Commerce Dr Las Cruces, NM 88011-8275

    • Vitalant

      PO Box 61650 Midland, TX 79711

    • Vitalant

      200 Airport Plaza Midland, TX 79701

    Business ProfileforVitalant

    Blood Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    90 complaints closed in last 3 years

    73 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Vitalant has 160 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vitalant

        PO Box 1867 Scottsdale, AZ 85252

      • Vitalant

        256 E Winnie Ln Carson City, NV 89706-2251

      • Vitalant

        1200 Commerce Dr Las Cruces, NM 88011-8275

      • Vitalant

        PO Box 61650 Midland, TX 79711

      • Vitalant

        200 Airport Plaza Midland, TX 79701

      Location of This Business
      PO Box 1867, Scottsdale, AZ 85252
      BBB File Opened:
      8/2/1990
      Years in Business:
      80
      Business Started:
      10/1/1943
      Business Started Locally:
      10/1/1943
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • United Blood Services
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Business Management
      • Mr. David Green, President/CEO
      • Ms. Tamela K Daniels, Sr. Manager
      • Ms. Melanie Leger, National Customer Care II Agent
      Contact Information

      Principal

      • Mr. David Green, President/CEO

      Customer Contact

      • Mr. David Green, President/CEO
      • Ms. Tamela K Daniels, Sr. Manager
      • Ms. Melanie Leger, National Customer Care II Agent

      Customer Complaints

      90 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/31/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I donated blood once, a few years ago. As a health care provider, I was disturbed by my experience in regards to basic OSHA and blood borne pathogen training they should all have had and were not following. I called the corporate office and let them know of my concerns, and also stated I would not return. I requested to be taken off of the call list as well. Since that time, in 2020, I have made repeated requests for them to stop calling me. Each time I am told they will remove my name and yet I continue to get numerous phone calls and messages from them, the most recent being tonight, 7/31/24 @ 7:30pm. I continually block their number and they just call from a different one. I am on the do not call list and I do not give out my cell number to stores or companies typically. I am beyond frustrated.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Eric J

      1 star

      07/16/2024

      I have never been a customer of ******************, yet they relentlessly pursue me through **** calls. I have requested removal multiple times. I blocked the number, but that number stops them from sending from a different number. I recognize and support blood donation, your relentless marketing is practically sucking the blood out of me and undermining your purpose.

      Vitalant Response

      07/24/2024

      Hello ****, Thank you for bringing this to our attention. We sincerely apologize for the alarm in receiving our calls and are grateful for allowing us a chance to research your concern. Our name may be unfamiliar as we have merged with different local blood banks throughout the years. In the ********, Blood Centers of the Pacific was one of our legacy blood organizations. We are grateful you included your information and have removed you from our call lists. Please allow 10 12 business days for our systems to complete this process and all calls to cease.We thank you for your previous donation and for the opportunity to completely resolve this issue. Please advise should you have any further questions.Kindly, Vitalant, *********************** CCC

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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