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Customer ReviewsforOpenForce
6 Customer Reviews
- Date
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Review from Fitzroy C
1 star08/22/2024
I uploaded a document that wasn't a screenshot multiple times and to no avail they acted like it wasn't a approved document so then I realized it because I didn't feel like taking another picture but then a little white spot in the background made them complain that it wasn't a picture when I got the document the last time and took a picture again the website said the picture is a screenshot and how is a picture a screenshot so the employee's are the ones denying it because after they were rude to me on the phone and got the response they were looking for it started denying itself after they took it perfectly fine the first time and didn't even complainReview from Angels K
1 star08/02/2024
They recruit u for a job. Then tell u that u have the job and what your pay will be. They work you one day, short your pay, and tell u that they decided to keep the people that they have. This was ****** ****.OpenForce Response
08/06/2024
Thank you for the feedback. Openforce was not aware of any issue with the payment we processed to you from your customer. Please contact us at *************************** so we can discuss this in more detail. Thank you.Review from Daniel A
1 star12/01/2023
They tax you for everything when it comes to settlements (paychecks) and they don't reimburse for insurance that you've selected accidently or is not required by your employer, that was selected by mistake. Not worth being affiliated with. Support is inefficient and slow to resolve.OpenForce Response
12/04/2023
Hi ******,We sincerely apologize for the frustration and inconvenience you have experienced. At Openforce, we are committed to providing our customers with clear and accurate information regarding their settlements and insurance selections. We understand that mistakes can happen, and we are here to help rectify any issues promptly and efficiently. We have reviewed your account and can confirm that we have processed the insurance policies you requested be canceled. If you have overpaid any insurance premium charges, youll be refunded within two business days. If you would like to review your account details with us in more detail, our customer support team is ready to assist you in resolving these matters to your satisfaction. Please contact us at ************ at your earliest convenience to discuss the situation. Thank you for bringing this matter to our attention. We value your affiliation with us and are dedicated to ensuring a positive experience going forward.Review from Ray M
1 star10/13/2023
Open Force is supposedly a pre employment management business that employs a procedure termed enrollment prior to employment. The enrollment process involves supplying all personal information and agreeing to comply with multiple company policies. After enrollment is complete ****************** (which is separate from OPEN FORCE) is supposed to contact you. I am an independent contractor and I believe that I was misled into believing that a hiring company was going to reach out to me for my services, this never happened. Additionally, I reached out to the supposed contracted company and I was told that they dont utilize independent contractors any longer . So in short I believe OPEN FORCE is collecting personal data from people in a fraudulent manner, under the guise of being the management agency that handles the contracts for companies. I personally think that there is something fishy going on.OpenForce Response
10/18/2023
Thank you for your feedback, ****************. We deeply regret any inconvenience you've encountered. At Openforce, our mission is to facilitate seamless contract management and payment processing for independent contractors and the companies they partner with. Ensuring privacy is paramount; we gather data solely to facilitate the working relationship between contractors and companies, without ever selling personal data. Occasionally, due to the independent nature of these professional relationships, there can be starts to the enrollment and contracting process without completion. It seems the company you were engaging with *** have reconsidered. We genuinely apologize for this experience. Rest assured, your data was securely submitted through our platform and never sold. We would greatly value the opportunity to hear more about your experience and address any lingering concerns. Please connect with us at ***************** so we can further assist you.Review from James W
1 star05/05/2023
Flat out refusal of pay known to them as settlements, or simply delaying pay by several weeks at a time. If this company serves as the middle man, RUN. Too many illegal practices.OpenForce Response
05/08/2023
Thank you for the feedback ****************. We would like to learn more about any settlement issues you had with our system. Typically settlement frequency is dictated by your customer, but if the issue was on our end we would like to know more about it so we can fix the issue and prevent similar issues in the future. Please contact us at **************** with any details about your situation and we will investigate your concerns accordingly.Review from Ciggy G
1 star05/27/2022
Right now I am trying to "enroll" with their service for another company which many or may not have a business license. I am concerned. The data entry sequence and the private information requests violate ********** Privacy Laws, specifically, CCC Section *******. I am distressed that they are asking for social security numbers without encryption. That is prohibited by ********** Law mentioned above. If I did complete the data entry requests, I would have been sending my ssn through the open internet visible to anyone and everyone. I cannot and will not continue until there is an online system which properly handles my personal data. The other suspicious thing is that I collect and maintain each and every TOU and PRIVACY statement I encounter. I do read them. I had selected the ***** PRIVACY agreement prior to doing anything else, and before I could attempt to do it again, because the copy did not stick, I was "in" the account interface. They may state that they are operating out of *******, but their corporation is registered in ******. That's a headache. There was absolutely no mention of the variations between ********** hiring and ******* hiring or ****** hiring. I will cancel the processing and complain to varied authorities.OpenForce Response
12/29/2022
Thank you for the comment. We reviewed our security practices for capturing personal identifying information in light of this comment to ensure an error had not occurred in some way that led to unsecure transmittal of SSNs and other similar personal identifying information. We were able to confirm SSNs and similar personal identifying information is transmitted to us encrypted in a secure format.OpenForce Response
05/08/2023
We capture and transmit SSNs and similar personal identifying information in an secure, encrypted format. We apologize for any confusion. We appreciate your comment about ********** hiring, ******* hiring, and ****** hiring as well, but we do not hire any individuals through the contract management platform, and that is why there is no reference to the state hiring laws in the privacy notice. We are happy to discuss any questions about security practices or privacy notices. Please email us at **************** and we can discuss further.
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