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          Find a Location

          Audio Express has 20 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Audio Express

              Scottsdale, AZ 85260-1821

            • Audio Express

              2246 E Indian School Rd Phoenix, AZ 85016-6131

            • Audio Express

              4961 W Bell Rd # 1 Glendale, AZ 85308-3451

            • Audio Express

              4509 E Cactus Rd Phoenix, AZ 85032-7701

            • Audio Express

              5004 N Oracle Rd Tucson, AZ 85704-3750

            Business ProfileAudio Express

            Car Sound Systems
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            Scottsdale, AZ 85260-1821

            (480) 966-3100

            Customer Reviews

            1.13/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Audio Express has 20 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Audio Express

                Scottsdale, AZ 85260-1821

              • Audio Express

                2246 E Indian School Rd Phoenix, AZ 85016-6131

              • Audio Express

                4961 W Bell Rd # 1 Glendale, AZ 85308-3451

              • Audio Express

                4509 E Cactus Rd Phoenix, AZ 85032-7701

              • Audio Express

                5004 N Oracle Rd Tucson, AZ 85704-3750

              Headquarters
              Scottsdale, AZ 85260-1821
              BBB File Opened:
              5/1/1975
              Years in Business:
              50
              Business Started:
              1/1/1974
              Business Started Locally:
              1/1/1974
              Business Incorporated:
              3/13/1975
              Type of Entity:
              Corporation
              Alternate Business Name
              • Freight Sales, Inc.
              Business Management
              • Mr. Ed Santacruz, President
              Contact Information

              Principal

              • Mr. Ed Santacruz, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/26/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Requested to have a Camara Mirror installed. They told me it would $360 for an hour and half of work so I ask them, for that much on labor they could cut an area on my bumper so the rear camara could be protected. the request was not done, so a short time later the camara got damaged which exposed the wire and shorted out the camera mirror. Call several times and they would not answer or hang up on me. Had to buy for a new system and pay to have it removed and the new one installed. they owe me $500 this will not happen after seeing all the complaints they have so I will post at all the forums buyers be ware they are rip off artists.
              Read More
              Read 9 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jerry R

              04/18/2024

              terrible! I drove an hour and the price went up $75.00 from what I was quoted. IMO you should go ANYWHERE ELSE!

              Audio Express Response

              04/22/2024

              in order to respond to this specific situation it would be helpful if we had detailed information such as sales total, location, prodcuts involved, type of vehicle etc. Since the type of work we do involves installing mobile electronics into vehicles, a number of variables exist that are dependant on the condtion of the vehicle and/or the condition of products already in the vehicle. The process can and does change not only once we initially inspect a vehicle but also once we "get inside" it. Our sales staff should have alerted this customer (as they are trained to do) that even though we use our best effort to provide accurate quotes, unforseen variables come into play when we inspect the vehicle which (given the lack or detail provided) is most likely the case.
              Read 7 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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