Business ProfileforCardinal Concrete Coatings Inc

Where to begin with this company.....reading other reviews and complaints stating they are liars, only want your money, and don't return phone calls, let me just say, absolutely and then some. Scheduled this company to coat pool deck area before my husband passed away unfortunately. The pool deck area was initially coated in November of 2022 and been quite the process since as the job was a mess. Areas lifted, which they have tried to place blame elsewhere. Pool edge itself is rough and jagged and according to "******," was not done properly or it wouldn't be like that. It should have been rolled instead of workers standing and throwing handfuls at it. Some areas did not have enough of the clear top coat and other areas were bubbled which was noticable by their own workers they sent out for inspection upon initiating the warranty process. They put me on the schedule of November 2023 to remove and redo coating. That was canceled and delays continued until February when "****** came to start the removal process." At that time he stated he would be seeing the project through himself from start to finish. After doing removal for two days, upon leaving he stated he and **** would be out the following week to walk me through the rest of the process. Never showed up and never heard anything over the next month, so had to call again. Then I was told *****, the salesman would be coming to check on moisture which they felt was an issue before continuing. That was a first hearing he would be doing that. Didn't make it out the day he initially scheduled to, but did a couple days later. Stated the concrete was fine and took readings and pictures and sent off to their office. ***** had told me once ***** came she would get ahold of me later that week and get me on the schedule. Two weeks and nope so back calling again. Don't answer the phone, left messages and they do not return them. Completely ignoring me at this point now with a pool deck area that is partially removed.