Business ProfileforMorgan Taylor Homes LLC

-Purchased a New home built by Morgan Taylor 2017.-Had issues with the **** install and getting the Master Bedroom air flow balanced -Sonoran Mechanical was sub hired by Morgan Taylor to install **** unit.-After 2 years of Sonoran Mechanical trying to fix our issue. They claimed they had solved the problems and stopped coming, but they did not. -May 2024 upon an **** check up for the summer we were informed we still had some issues.-The service provider we hired for regular **** checkups told us we needed $1000-2000 To just put Freon back in our unit. There was a leak in a copper pipe which Sonoran Mechanical had buried in the ground. Along with other items they wanted to fix our unit. Totaling $2800-3000 to fix.-WE decided to get a few other **** companies out to give us another look at our unit.-We received 3 other bids -What we learned was absolutely astonishing. The reason our 6.5 yr old **** had failed was not only a Freon issue. There were 2 main vents never even attached to back of furnace.along with numerous other vents of wrong size to totally crimped and mashed down vents through out the Attic, -We learned that we had been heating and cooling our attic for 6.5 years,. Now we understood why our master bedroom never really cooled off and why our power bills were more than should have been.-We have a new energy efficient home 1600 sq.ft - I had an Attorney reach out to Sonoran Mechanical and copied Morgan Taylor of our issue.- No response from anyone.-We are asking for the replacement cost it took us to get a proper **** installed. As the original unit never was installed properly which led to the **** demise too early.- We also learned that the **** unit was not large enough to begin to cool our home.- Would appreciate the responsibility of the Sub Sonoran Mechinical and Morgan Taylor to pull together to help us recover this unexpected expense to replace a properly working **** unit.-Morgan Taylor