Business ProfileforSMIL Southwest Medical Imaging

I expressed comments and concerns directly to the Supervisor today via phone. Her tone upon picking up seemed disinterested and lacking any care or concern. It was not worth it talking to her but I have severe concerns with how my head wasnt positioned straight, no instructions were given about not moving and for me, I have severe jaw and elasticity issues so I should have been handled with more care and padding to ensure I was straight and not moving. You can clearly see my head was lopsided in the scans but shockingly the supervisor today said my head was straight. I said are you kidding me? Its clearly tilted, badly. She didnt care. I am very disappointed as SMIL is usually the best and better than ***** med and they are not good at all in my opinion and experience. but even having me come in whole under so many medications was concerning. I was told to talk to my provider but they wondered why since they were the imaging experts. I was also supposed to get a call after hours from someone at SMIL based on mg conversation with a phone rep on 5/22, I never got a call. I then called the morning of 5/23 and that *** said there were 0 notes in the file. I said thats disappointing and surprising since I was asked what meds I was on and I gave her the exact names along with listing off all of the *** meds I had taken for pain and inflammation.