![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforShih Tzu Corral
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased and put down $500 to Shih Tzu Corral and then paid the full amount of another $2,500 in January 2024 to ensure I would have my Shih Tzu puppy delivered to me in May of 2024 when I finished teaching for the semester. I asked for updates during the total time when I put down the $500 last June to have my puppy delivered when I finished teaching the semester. ***** communicated regularly throughout that time period until I paid her the remaining balance of $2,500 in either January or February of 2024. She sent me a video of the black and white puppy I had requested after she was born. Then in March of *************************************************************************************************************** before. She said it just changed slightly because of a recessive red color. I then became suspicious and began requesting a time when she could take a plane to ****** (and I would have to foot the bill for this trip) so I could collect my shih tzu puppy. She never responded again even though I have contacted her repeatedly and called and texted her as well. She has not told me anything at all about my puppy, so I want my $3,000 returned and I want she and Shih Tzu Corral put on the Do not use this company to purchase any Shih Tzu puppies because you will not get your puppy nor your monies back from her or her company.Initial Complaint
04/09/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In Nov 2023, I gave this breeder $3500 for a puppy that had just been born. However, the day before getting her, the puppy allegedly died from her first puppy shot. She then offered me another that had just been born in Jan 2024. Now that its time to receive the puppy, she is too small and she will send my money back. She insisted on wire transfer but set up a fake wire and no money and no dog and nocommunication. I want people to realize that according to reviews I have read after the fact, this is not her first time refusing to return the money. She needs to be stopped !!!!!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.