Business ProfileforIntegrated Pain Consultants

7.6.22 Thank you for taking the time to do something about my complaint. It is straight forward. I would like a copy of ALL the dates AND understandable charges of the appointments that I visited the ********** office from May 2019 to January 2022.In my notes I left a couple of messages with the officethe young lady said she did not know when **** would be in. That was October 5th 2021. I then called again and left a message with ***** on October 6th to *****. I never received a call back. EVER.Since I was sent a letter dated March 24th, 2022 from the collection agency regarding Integrated Pain, I drove down to ********** and had a talk with ****. **** assured me that ******* would call me back. No call, no nothing. They say I owe $78.00. I pay all my bills and it shows with a 765 with Experian credit rating.I then received a call on 6.22.22 at 1:38PM from the number ************, a so called *********************** from the collection agency. We were on the phone 3 minutes and I explained what I am explaining to you, and he said he would have the accounting person call me. Guess what?, that never happened either.That same day, 6.22.22 at 2:03PM, I called Integrated Pain and left a message for ******* to return my call. Again, no call, nothing.A reputable company would NOT avoid my callsso would you please find out and get this office to send me a copy of all my charges from May ************************* January 2022? You see, I have ********* so Integrated Pain accepted assignment that my **** is paid in full. I also have a whole policy with Aetna so they were paid even more than just ********* And then Integrated Pain had me pay as well.What I would like is: 1) explanation of charges, 2) a letter from you and the agency you are using to get me to do the work your company has no idea what **** did to your books. 3) Refund for the monies that do not belong to you since you accept ******** as paid in full.Thank you, *******************