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Business Profile

Hearing Assistive Devices

Budget Hearing Aids LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.89

Average of 580 Customer Reviews

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Review Details

  • Dean M

    Date: 04/30/2025

    I am currently retired now and have a lifetime of hearing loss including all the tests. My Mother purchased my first pair of hearing aids probably thirty years ago.Those were prescription type. In my opinion they weren't worth it. All the replaceable batteries was a hassle. Yet to say I gave up on them when one of aids broke! Another span of time goes by until I did my research on all the FDA approved, over the counter hearing aids. I've had a bad experience with a company along with their product and service etc. and regret even giving them a try. Consumer Reports gave Audien Hearing high marks and praise. I went with them and give much recommendations. I bought the Atom Pro 2 version and am so happy I did. The phenomenal simplicity of Audien has been nothing short of impeccable in my book! Being part of the family let's say, the reach out on their behalf has been so appreciated / helpful.I personally have found my new norm and feel accustomed early. I have been wearing for less than a week but I am still being patient in this process. Taking it easy, taking breaks if I feel that I need one. The fact that these are rechargeable is a big PLUS. Sure I hit the volume button upon insertion or adjusting the fit but that's to be expected until you become more familiar with them. Well happy sounds of this world. Don't miss it! SMILES :)

  • Glenn v

    Date: 04/26/2025

    I like Audien hearing aids; they are comfortable, and the volume control works well for me. I had a problem with one aid showing as charged but with no volume. I tried their support suggestions to troubleshoot this problem, but it didn't help. They agreed to replace the aids, and I'm waiting for my replacement set. Support has been great in responding and willing to help

  • Douglas C

    Date: 04/25/2025

    These are excellent hearing aids and customer support provided by ***** was terrific as well. I recommend them to anyone in need of such devices.

  • Michael B

    Date: 04/25/2025

    I bought the Audien Hearing aids for my wife but they didn't help her problem. I asked for a refund and was referred to their website to file for it. When trying to file, I had problems with the website but their customer service helped with the return and shipping label. Thank you Audien

  • Allen S

    Date: 04/25/2025

    The product is very good with good quality and very reasonable price. When I called with questions, both times the answers were timely and very accurate. (I posed the questions via email.)I am very pleased with the product!

  • Robyn C

    Date: 04/25/2025

    ***** was very responsive in managing my request to cancel a monthly maintenance subscription. I appreciated the timeliness of his response.

  • Darla S

    Date: 04/24/2025

    I purchased the hearing aids during their black Friday Sale 2024. The hearing aids were never shipped. I finally recieved them. I have had nothing but problems with the right ear not working properly. The company has replaced them several times. I continue to have the same problem. Now the company is refusing to refund my money. I have not had 45 days of a properly working set of hearing aids. I guess they assume I'll give up, sorry but $400 is alot of money for my 80 year old father.

  • Richard W

    Date: 04/20/2025

    First problem was the charger only charged one bud at a time. Second problem is on bud only very low volume even with the volume turned to the maximum. I sent an email and the response was a few useless suggestions that I had already tried. So I bought another brand.

  • Brian H

    Date: 04/19/2025

    I love the Audien Pro hearing aids! They are the best I've tried. There is no whistling noise like some others I've tried. I've had these since Nov 2024 and am very pleased with them.

  • Ralph J

    Date: 04/19/2025

    I have been a customer of ********************** aids since 2020 and very pleased with them and even more so with their customer service. I have used several of their models and they really work well.

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