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ComplaintsforHubitat, Inc.
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Complaint Details
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Initial Complaint
07/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hubitats website, Hubitat.com, includes the following claim; CloudFree Your automations execute on your hub, not in the cloud - no more cloud delays., BUT, they have recently forced a cloud services requirement and new mobile app dependencies resulting in my home Hubitat router becoming unavailable for local home management without using cloud services.I only bought the hub because it allowed me to control and manage home automation outside of cloud services. Currently my home automation, security, and safety devices are no longer working as Hubitat has removed the services they advertised (and still do so today) and originally delivered.This appears to be a form of cyber piracy, forcing users to now pay for remote services or force them to use limited cloud services that routinely cause the router to be locked out, inoperable and unavailable to local homeowner.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.