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Find a Location

4Ever Home USA has 1 locations, listed below.

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    Business Profilefor4Ever Home USA

    Home Warranty Plans
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 76 Customer Reviews

    Customer Complaints

    49 complaints closed in last 3 years

    28 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/3/2023

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers home warranty services. 

    Business Details

    Location of This Business
    7150 E Camelback Rd Ste 444, Scottsdale, AZ 85251-1257
    BBB File Opened:
    8/9/2022
    Years in Business:
    3
    Business Started:
    7/25/2021
    Business Incorporated:
    8/17/2021
    Accredited Since:
    3/3/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • 4Everhome LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Carlos Mems, Chief Marketing Officer
    Contact Information

    Principal

    • Mr. Carlos Mems, Chief Marketing Officer

    Customer Contact

    • Mr. Carlos Mems, Chief Marketing Officer
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Home warranties

    Customer Complaints

    49 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/25/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Dear BBB:4EverHome USA took advantage of my 78 year-old sister-in-law. She suffers from moderate cognitive impairment and is easily confused and persuaded by telephone sales calls. This company sold her a "home coverage plan" in a phone call on May 28th. She didn't understand what she was buying. They took advantage of her. We called this company today, July 25th, to explain her circumstances and cancel the policy. They agreed to cancel the policy and stop the 21-payment three-year contract of $179 monthly but refused to refund the initial $179 down payment. The phone rep ***** told us "good luck" when we said we'd seek that refund through our credit card. "We have her on tape agreeing to the contract." The phone rep's dismissive demeanor was distasteful and the whole affair has been distressing.Thank you,*********************
    Read More

    Customer Reviews

    76 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kris E

    1 star

    07/31/2024

    This company and policies are a complete scam! Ignore any solicitation from them. We were sent an unsolicited letter in the mail, and were quoted a $260 payment for coverage for 3 years. Then an unauthorized payment of $450 came out of our account which we disputed and our bank determined it was fraud. We then started to receive calls about "failing to make a payment" and have since spoken to no less than 8 "customer service representatives" who endlessly transfer us, hang up on us, yell at us, etc. Because our bank determined the charge fraud, we know we were scammed.

    4Ever Home USA Response

    08/01/2024

    To Whom It May ****************** calls are monitored for quality assurance and we will have our team listen to this call. We apologize for any confusion or miscommunication that *** have occurred. We strive for honesty and transparency in all our interactions. We assure you that we do not engage in an fraudulent or deceptive practices. I can confirm that this policy was canceled when you called in on 7/31. Again, we apologize for any confusion. Thank you.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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