Business ProfileforImagine Backyard Living

First hot tub I purchased the delivery crew ripped something on the bottom, and did not hide the whip after they told me I needed to add 5ft to it. Which I spent an extra $300 adding and didnt need it. Then one of the pumps burn out the 3time I used the tub. I messaged them no response called no response. Finally I just went in there they apologized and said they will replace the pump. At this point I wanted a new one so they said they would warranty it. 2 months later after not hearing from them and calling a few times and getting the run around they said it will be here this week and call you for delivery. 2 weeks pass and get the same story. Another 2 weeks pass and finally just told them I wanted to return it and was going to get legal involved. Magically the hot tub just got in that day. Delivery team comes out, unannounced just starts taking out the hot tub without evening letting us know they were there yet. And having dogs that can be dangerous. And to end this here. The new one is broken too! Stay far away from this place!