![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforImprovenet, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/08/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I started filling out forms on their Local Landscaping Quotes site (owned by ImproveNet) because I wanted to gift a lawn mowing certificate for someone's birthday. I backed out of filling out further pages when I saw they wanted me to complete a whole profile. However, I had already input my cell number and email on a previous page, and almost as soon as I closed out I started getting texts and calls/voicemails about lawn care services. Just putting my number and email into a form, without completing it, was NOWHERE NEAR consent for them to do that.Initial Complaint
06/09/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
This business filed a fake request on my behalf with information they skimmed on the internet and are now harassing my family members with unsolicited callsInitial Complaint
12/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Partner found company through search for BBB accredited landscapers and reached out for a quote, which was given at 9pm local time.After this, the company has repeatedly contacted my partner despite clarifying that service is no longer needed and requesting to not be contacted further. Company shows 2 "BBB accredited" icons on website despite this being a fraudulent claim- one in the header and one in the footer for the site. A screenshot of the header showing company and BBB icon attached to complaint.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Scottsdale, AZ 85260-6166
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.