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Find a Location

Ride Clutch has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ride Clutch

      8390 E Via De Ventura Ste F110 PMB 279 Scottsdale, AZ 85258-3189

    Business ProfileforRide Clutch

    Online Retailer

    Current Alerts For This Business

    Pattern of Complaint:
    BBB files indicate that this business has a pattern of complaints concerning customers not receiving shipping information on orders placed with the business or receiving orders in a timely manner when provided the shipping information by the business. On January 27,2023 BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of February 14.2023, BBB has had no response.

    At-a-glance

    Customer Reviews

    1.09/5stars

    Average of 103 Customer Reviews

    Customer Complaints

    205 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers online retail services, accessories and sweepstakes for motorcycle giveaways. 

    Business Details

    Location of This Business
    8390 E Via De Ventura Ste F110 PMB 279, Scottsdale, AZ 85258-3189
    BBB File Opened:
    2/18/2020
    Years in Business:
    7
    Business Started:
    2/19/2017
    Business Incorporated:
    7/22/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • LiveFast LLC
    Business Management
    • Mr. Derrek Trinosky, Co-Founder
    Contact Information

    Principal

    • Mr. Derrek Trinosky, Co-Founder

    Customer Contact

    • Mr. Derrek Trinosky, Co-Founder

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    205 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/18/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    August 27, 2022 order#****** September 14, 2022 order#****** I placed a couple orders with Ride Clutch after seeing an advertisement about their motorcycle giveaway. After a while, I tried reaching out multiple times to try and find out where my orders were at and why it was taking so long to receive. I had made a purchase for a keychain in the past and received it so I wasnt nervous about purchasing something from them again. I never recieved any tracking information and my Shop app still shows Order Placed after this long. I later found out that the business took a bunch of money from people and didnt send them their products that they promised. I know this is later than normal to try and file a complaint and get a refund but it wasnt something I was aware I could do at that time. After seeing these people living large with peoples money that they practically stole, it really upsets me and plenty of other people. The biggest thing that angers me is that they got away with this kind of shady practice and the members are still showing off on social media. I would love to get my money back from them as I am sure a lot of other people who fell for their tricks do. This could have all been fixed if they just sent the products they promised. Most everyone knows what they are getting into when they enter a giveaway. You get to enter and if you dont win, at least you still have a product to show for it. Not with Ride Clutch.

    Customer Reviews

    103 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jacob J

    1 star

    12/17/2023

    Theyre plain out scammers. None of your MERCH you buy will be sent out.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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