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ComplaintsforEyes on the Prize Glass, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Eyes on the prize scheduled to repair our broken glass on our RV on August 17 in ****** **********! They also replaced the window gasket/seal! In the process they broke the driver side window! We had another company inspect it they said the gasket is not centered and is not properly installed! We have never received a bill of sale or anything stating the work done nor have we been offered reimbursement for repairs! No bill of receipt ever given! Installer Told us our class was old and brittle it was less than a year old! Then he told my husband it had a chip in it when ***** told him the glass had just recently been replaced! Installer was very careless and laughed as if it was funny! The company has my credit card information and debited my account that very night! We did not give permission for them to hold her credit card information or do we feel they shouldve been paid in full when they left us with a broken glass and a half a** job
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Contact Information
10632 N Scottsdale Rd # B486
Scottsdale, AZ 85254-6164
Business hours
Today,8:00 AM - 5:30 PM
MMonday | 8:00 AM - 5:30 PM |
---|---|
TTuesday | 8:00 AM - 5:30 PM |
WWednesday | 8:00 AM - 5:30 PM |
ThThursday | 8:00 AM - 5:30 PM |
FFriday | 8:00 AM - 5:30 PM |
SaSaturday | 8:00 AM - 5:30 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.