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ComplaintsforSumits Yoga
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have been a loyal customer of this business since 2013, however I was shocked that they announced they were closed effective immediately on their Instagram page 12/12/23. They gave their customers absolutely no warning and no instructions on how to be refunded for prepaid passes. I tried commenting on Instagram to ask but they deleted my comment and disabled further comments. Since then I have tried to communicate with the business owner through social media, phone and e-mail and have not been able to reach anyone. As you can see from the attached screenshot, on the Mindbody app, before the business deleted all information, I had 10 passes remaining: "10/30 -30 classes sale, *******************- *******". Classes were $15 each under the sale so I am requesting a refund of $150.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.