Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

RE/MAX Homestores has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RE/MAX Homestores

      2100 Paseo San Luis Sierra Vista, AZ 85635-4562

      BBB Accredited Business
    • RE/MAX Homestores

      1326 W. Hwy 92 Ste-5 Bisbee, AZ 85603

      BBB Accredited Business
    • RE/MAX Homestores

      2 Main St Bisbee, AZ 85603-9901

      BBB Accredited Business

    Business ProfileforRE/MAX Homestores

    Real Estates
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/17/2003

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    RE/MAX Homestores has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • RE/MAX Homestores

        2100 Paseo San Luis Sierra Vista, AZ 85635-4562

        BBB Accredited Business
      • RE/MAX Homestores

        1326 W. Hwy 92 Ste-5 Bisbee, AZ 85603

        BBB Accredited Business
      • RE/MAX Homestores

        2 Main St Bisbee, AZ 85603-9901

        BBB Accredited Business
      Location of This Business
      2100 Paseo San Luis, Sierra Vista, AZ 85635-4562
      BBB File Opened:
      4/1/1999
      Years in Business:
      40
      Business Started:
      7/1/1984
      Business Incorporated:
      11/20/2003
      Accredited Since:
      12/17/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of LC546847000 for this business, issued by Arizona Department of Real Estate

      These agencies may include:

      Arizona Department of Real Estate

      400 W Congress St STE 523

      Tucson AZ 85701

      (602) 771-7799

      https://www.re.state.az.us

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Arizona Homestores, LLC
      Additional Contact Information

      Fax Numbers

      • (520) 458-2102
        Primary Fax

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We gave a 40 day notice to vacate. We were charged a break lease fee plus two months when the home has not been re listed to rent. By law the home must be ready to relist asap. We turned in keys on 6/28, which means the clock starts the 14 days to return the deposit on 6/30. With a due date of 6/16 for the disposition. This did not happen. The paint we used to patch the very few nail holes was given by a vendor who gave it to us who repaired a wall and used the same color. We were charged $309 in tack holes (maybe two holes) and paint. They claim the paint didn’t match but it was used before by a vendor and approved. He gave us the paint. The broker is rude and very unprofessional and has charged us too much to include holding the property off the market so it would not rent. We believe the owner is selling it. So we should not owe the two months as it would have re rented.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Regina A

      1 star

      07/03/2024

      Hi I am writing to update the public on recent developments, as requested by my victim advocate. I currently have a protective order in place against ***********************. Yesterday, at my home address, while my daughter and I were asleep, an unidentified individual entered my home and proceeded to my daughter's bedroom without announcing their presence. This person then contacted the police without my knowledge or consent. I have since filed a complaint with the police department regarding this incident. Thank you Civil rights infringers:1.Breach of Privacy 2..Use of excessive force by police..3. Denying housing to an individual because of personal ****************** that impede your right to peacefully protest.5. Unreasonable search 6. Trespassing 7. Harassment 8. Violation of order of protection 9. Freedom of religion 10. Child exploitation

      RE/MAX Homestores Response

      07/05/2024

      There are details missing from this review that are relevant to the events that occurred concerning the reviewer. On June 20th, ARIZONA Homestores was notified that there was an unauthorized occupant in one of the properties that we manage and that the unauthorized occupant was refusing to leave the residence. I contacted the tenant who we have a lease with and was told the name of the unauthorized occupant. Per ARS 33-1378 I contacted the local police department to have the unauthorized occupant removed however the local police department would not remove the unauthorized occupant due to a domestic situation that was ongoing. I was advised by the local police department to move forward with the formal eviction process. I contacted the tenant to sign the 10 notice to vacate due to violation of the lease and the 2-day notice to enter the residence for an inspection to verify the homes condition and that there was an unauthorized occupant in the home. ****** signed the notices and notices were posted on the front door per Arizona Law at the residence on June 20th. Also, notices were sent via certified mail the same day. I arrived on June 24th at 10 am to perform the inspection per the 2-day notice to enter the residence. Upon arriving, the metal screen door was locked and the notices were still on the front door. I used the key to unlock the metal screen door and knocked on the door several times before accessing the residence. Upon accessing the residence, I announced myself twice before entering. I heard a tv and went to the room where there was a tv and opened the door. I noticed the child and ask them if there was an adult in the home and received no answer. I immediately exited from the residence and called the local police department to assist me with accessing the home to perform the inspection as, I did not know if there was an adult in the home and did not want any issues or problems to arise. The unauthorized occupant eventually came to the door and as I was trying to explain the situation to them, they became agitated and talked over me. I decided to wait for the local police department to arrive before engaging the unauthorized occupant further. Local police department arrived and informed the unauthorized occupant of who I was and why I was at the residence. I was able to perform my inspection. I tried to explain the 10-day notice to vacate and that they did not have a valid lease with Arizona Homestores and that subletting was not allowed, but the unauthorized tenant would not allow me to speak so I left. ARIZONA Homestores has a duty and responsibility to our homeowners to ensure that their properties are taken care of and that all people residing in the properties have been vetted properly and are approved as tenants/occupants. I do thank the unauthorized tenant for vacating the property within the 10-day notice thus keeping this from having to go to court for a formal eviction.

      Local BBB

      BBB Serving Southern Arizona

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.