Customer ReviewsforAll Custom Exteriors

Was going to have multiple jobs done, siding, facia, soffits, windows, rain gutters with covers totalling over $20,000. I called on an issue with insulation and was told I would receive a call back, which never came. So I went to the office to put down a deposit for the job and get clarification on the insulation. I felt it might need to be added onto the job. The office gal went and told the gentleman overseeing the job I needed to talk to him. ***** came out acting put out that he had to talk to me. I tried to explain what I was talking about and he started arguing with me. He didn't seem to want to listen to what I was saying. So I suggested that he come out to the house and see. He told me that he could tell what type of person I was and that they wouldn't be doing our job. I was shocked and insulted. Now he doesn't know me from **** and I AM THE CUSTOMER who was going to be paying for the work. I do not understand his attitude and hostility. He should have handled it better. I dealt with the office girls and the gentlemen that came out to measure (I even helped him measure) and had no problems. It seems that *************** the common denominator on other negative reviews. I am glad that the company is doing so well that they can treat people however they want and can turn down decent sized jobs. I do not recommend this company especially if you want to be treated respectful.

We realize that while we can not always accommodate different personalities, we were able to come back out and take a second look to get this project completed for her. It turned out really nice and in the end she was pleased with the work the crews did. We appreciate the opportunity to come back out and resolve the issues and give you a beautiful outcome!