ComplaintsforSun City West Animal Hospital
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Complaint Details
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Initial Complaint
11/22/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transaction (September 6th 2023)The amount of money you paid the business ($364.57)What the business committed to provide you ****************** professionalism conducive to a state licensed facility.)What the nature of the dispute is (The nature of dispute arose after being seated as a first time patient. I overheard staff that was not front desk staff but the Vets and Vet Techs converse about a discussion that provided personally identifying information. They stated they got a call from Detectives stating I was under investigation for fraud snd only looking for drugs. They then stated the called Police and had this confirmed. I was there I believed to get my dog paid medication but instead was strongly advised to *********. The last minutes spent with the love of my life a dog Ive had for 17 years was spent in the most hostile unprofessional environment I could imagine and will never return or recommend them as they are untrustworthy with both medical information but they are gossipers of hearsay.Whether or not the business has tried to resolve the problem? I have contacted and complained numerous times and have received no communication.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.