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Find a Location

Home Escape Room has 1 locations, listed below.

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    Business ProfileforHome Escape Room

    Home Décor

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers home decor. 

    Business Details

    Location of This Business
    18700 N 107th Ave, Sun City, AZ 85373-9700
    BBB File Opened:
    3/14/2022
    Years in Business:
    2
    Business Started:
    9/16/2021
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Homeescaperoom.com
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Date of transaction 11/26/2021 Amount pd by credit card $1925.68 ************ dropped off a HUGE box which was not my order. They did not let me know they were coming. I had to hire 4 men to come and slide it into the garage. I started questing the size of the box. Spoke with someone named **** in customer service who was supposed to forward the problem to the "Higher Ups".I have never heard from them and do not get a response when I email, text, call etc. I would like them to pick up the shipment which is not mine and deliver mine, I ordered a Napoleon Alluravision 60 Deep Depth ********************* Fireplace. I have tried to get in touch with them before it was delivered to make sure I ordered the right thing, after it was delivered as there was a problem in the way it was delivered, and afterward to see if I had the right thing. Have spoken to no one other than **** in customer service. Price was $1759 plus tax ****** totaling 1925.68.Would like them to deliver my fireplace and pick up the grill that is not my order.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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