Business ProfileforRockwell Performance AZ

I hired ******** Performance to replace a fuel pump and sending unit on my car. ******************************* quoted a two-day job at a cost of $2100. He kept the car for two months and made excuses the entire time. He installed a defective fuel pump and admitted he was aware of the quality issues. He also reused old, fractured and brittle o-rings that caused a fuel leak. He charged me twice when he was clearly liable. I questioned him on why he was billing me for his mistakes. However, he made more excuses, and I paid him anyways because I don't like confrontation and was happy to finally have my car back. I drove the car around the block and immediately the dashboard lit up with warning lights and trouble codes all related to the job he performed. The car ran rough, went into limp mode and died in my garage and no longer starts. I contacted him right away and he came back the following morning in order to scan and diagnose, however he was unable to get his scanner to communicate with the car and was unable to get a diagnosis, he assured me he would come back with a Tech2 Scanner. This would be the last time Id see him, and he continued to string me along for another month through text messages, making multiple promises to come back. He also continued denying any wrongdoing and claimed the problems were a coincidence and unrelated to his work. Yet he never came back to scan or prove otherwise and eventually sent a message stating that hes choosing not to take any responsibility or be liable in any way and wished me the best of luck. At this point Im out $3563 and the car is dead in the garage. My goal moving forward is to protect future customers from his incompetence, lack of integrity and poor business practices. Hes unqualified to repair vehicles and will not stand behind his work. As soon as I get the car repaired from the damages he caused a lawsuit will be filed. I highly recommend you dont trust him personally and definitely dont trust him with your car.