ComplaintsforDesert Diesel Repair
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Complaint Details
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Initial Complaint
10/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Owner of the automotive shop ************************* got upset that i did not want to move forward with his services after the diagnostic i let him know that before sending out a deposit for the parts he claimed he needed to move forward to order parts, he claimed he ordered the parts without any deposit when he first had mentioned to me we cant move forward until i paid the deposit for the parts he then got upset that i changed my mind and not wanting to give him my business he decided to wait until after hours to call me angry and tell me he left my truck out on the street unlocked with keys in it and hangs up on me he left my truck with my personal belongings inside doors all unlocked with key in the ignition and told me to send a tow truck to come get it after his shop was closed no one was there and it was late at night when it was dark out and he left the truck on the other side of his business infront of another automotive shop. He also made me pay him for a diagnostic through zelle to avoid tax and avoid any trace he now refuses to send me a receipt and printout for the diagnostic. He claims he is a busy shop and needed room for the truck he was going to have the following morning. He did not give me the chance to pick up the truck first thing in the morning. Instead he decided to wait until after dark to call me and tell me he dumped my truck at the street unlocked with keys in it and that i needed to pick it up now and hung up on me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.